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Edgar Delgado
Edgar Delgado at Gordie Boucher Ford Lincoln of Janesville
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Edgar Delgado

Service Advsior

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.8
24 Reviews
4.8

24 Reviews

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24 Reviews of Edgar Delgado

April 29, 2025

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Employee Rating

Very nice, clean and great customer service. I definitely loved the warm welcoming atmosphere. Thank you. More

by JOSEMARURIJ
Recommend Dealer
Yes

Other Employees Tagged: Edgar Delgado

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April 27, 2025

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Very prompt and professional! A class operation, the complementary wash was a very nice surprise. More

by MWLAMERS1
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Yes
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Apr 27, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

April 25, 2025

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Employee Rating

Techs 'couldn't reproduce' main issue we brought the vehicle in for; fixed something else but it's still happening. Pretty expensive trip to not fix the issue. More

by SKYS.THE.LIMIT1335
Recommend Dealer
Yes

Other Employees Tagged: Edgar Delgado

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Apr 25, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sean Tompkins Service Manager 608-754-5511

April 25, 2025

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Employee Rating

Friendly, professional, timely, great setvice Will be back when in need of your service Thanks More

by Noreendan
Recommend Dealer
Yes

Other Employees Tagged: Edgar Delgado

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Apr 26, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 24, 2025

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Employee Rating

It was seamless and easy. Everyone I interacted with was professional and friendly. I appreciated the drop off service. They did not try to upsell me on any items, but communi More

by jamesamcclure
Recommend Dealer
Yes

Other Employees Tagged: Edgar Delgado

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Apr 24, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 23, 2025

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Employee Rating

Edgar is very nice and helpful, explained what was happening and everything was handled well. More

by J.SOLEM
Recommend Dealer
Yes

Other Employees Tagged: Edgar Delgado

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Apr 23, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your kind words for Edgar and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

April 20, 2025

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Edgar Delgado answered my questions. He was cordial and professional. We have confidence in the service we receive at Gordie Bouche More

by bohleber
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Apr 20, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

April 13, 2025

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Employee Rating

Service was very good as usual, Edgar was helpful and pointed out some potential down the road issues, along with the opportunity to remediate immediately. More

by younix
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 13, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 12, 2025

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Employee Rating

The dealership and the staff are amazing. They always take great care of us, it is a pleasure to do business there. More

by SAYRETERESAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Karolczak, Reilly West

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Apr 12, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

April 12, 2025

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Employee Rating

Fast, knowledgeable service. Staff is nice but could be a little more upbeat and personable. Feels a little like a production line. Customers really don't want to be there either More

by Tanry98
Recommend Dealer
Yes

Other Employees Tagged: Edgar Delgado

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Apr 13, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

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