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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,461 Reviews
Call Service Center (608) 607-3724

2,461 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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February 23, 2024

Jeffery and Dakota were very helpful, friendly, thorough, and went above and beyond. The cashier, Jessica Ledger, was super friendly, professional, efficient, and just an overall pleasure. Thank you all! More

by HCRIBBEN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Ledger
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Feb 26, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional, we can do for you.

February 22, 2024

Easy drop off, work time was appropriate, and pick up was easy! Very nice job! More

by ROSARIOM583
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Feb 23, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we appreciate your positive review about your recent experience with us! Please let us know if we can ever help you in the future.

February 22, 2024

A little on the slow side. Expensive They are very friendly people. I do like the wash jobs after servicing our car. More

by Kimstalker78
Recommend Dealer
No
Employees Worked With
Dakota Schmaling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
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Feb 23, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Kim, we truly appreciate your honest feedback. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

February 21, 2024

Brought my vehicle in for routine maintenance. Jeff was very knowledgeable and friendly. The entire experience went smooth and I'll definitely be back. More

by redberan1
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
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Feb 22, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're glad to hear you found our staff was so knowledgeable and friendly! We sincerely value your business and look forward to your next visit!

February 20, 2024

Dakota was very attentive to my needs and super friendly. Very positive experience. Very knowledgeable. More

by FELIXAURA
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Report | Print
Feb 21, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Felix, we are lucky to have Dakota on our team! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2024

Everyone at the dealership has been fantastic! They are helpful, courteous and very knowledgeable about all aspects sales, service, parts & financial. More

by Raj258
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Feb 21, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Raj, we're glad to hear you found our staff was so knowledgeable and helpful! We're looking forward to your next visit with us!

February 20, 2024

Very Corgil to deal with. Service .manager worked with me to credit me some money back on a repair that was maybe not needed. When we replaced the part that was put in at the More

by TODD_ORTH
Recommend Dealer
Yes
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Feb 21, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any concerns, please don't hesitate to reach out!

February 20, 2024

Video of my car was helpful. Dealership is nice and new and clean. Employees are always friendly. More

by Lindsaydayton311
Recommend Dealer
Yes
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Feb 21, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Lindsay, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2024

Very good, like going there I would recommend the Dealership Thay always fit me in for oil changes More

by KENT.TAYLOR7474
Recommend Dealer
Yes
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Feb 21, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Kent, we really appreciate your positive review! Thanks again for the recommendation, and have an amazing day!

February 20, 2024

Friendly and swift. ..really appreciated the video commentary on our routine maintenence Looking forward to our next visit More

by JEDRIK
Recommend Dealer
Yes
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Feb 21, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Jedrik, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

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