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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,562 Reviews
Call Service Center (608) 607-3724

2,562 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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March 06, 2024

Everything went well As always, my experience with the service department at Gordie Boucher is always top notch More

by CHEPLJ
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 06, 2024

Outstanding customer service led by Joe Dealership worked with us to ensure whe would have a new vehickle More

by Packfan042962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Warne
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Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are glad that Joe was able to provide you with such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 06, 2024

Excellent friendly professional service I appreciate the narrated video as well as the detailed hard copy. More

by rungej50
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Lewis and others
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Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We're looking forward to your next visit with us!

March 06, 2024

He went above and beyond for us. I will recommend to everyone I know He is so good we came back 1 month later and bought another vehicle! More

by Lmtt1429
Recommend Dealer
Yes
Employees Worked With
Anthony Vargas
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Mar 07, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, re're pleased to know we have been able to exceed your expectations and really help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 06, 2024

Brought in for service, hubcap fell off while driving the next day, tire sensor still on, asked to look at door handle and didn't More

by Daytonjensen32
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dakota Schmaling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
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Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

March 06, 2024

Very friendly, knowledgeable & caring I am happy with my service at Gordie Boucher Lincoln dealer in Janesville More

by CTHAHN3
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Report | Print
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2024

Dakota was very pleasant to talk to. Did not talk over my head and was always smiling. Very polite also. A true gentleman. Thank you Dakota for taking care of me. And also thanks for the More

by aceveretts
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Report | Print
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are glad that Dakota was able to provide you with such a great experience! We hope to be of service to you again in the future.

March 06, 2024

On time and very friendly! Dakota was great! He identified an issue and offered solutions More

by greeningjodi71
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Report | Print
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're so glad you enjoyed working with Dakota! We will be sure to share your kind words with her! Thank you, and have a fantastic day!

March 06, 2024

Very nice to work with Excellent customer service , nice waiting area, honest and fair . Thank you More

by CTHAHN3
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Report | Print
Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We can't wait to see you again, have a great day.

March 06, 2024

I got my oil changed and two headlights installed Elisha stepped up to help me , and explained how my headlights worked More

by apatnou
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Mar 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

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