Gordie Boucher Ford Lincoln of West Bend

Purching a vehicle. Working with Jim Gleason was a positive experience. We had visited a few other dealers prior to visiting Gordie Boucher in West Bend and Jim made buy Working with Jim Gleason was a positive experience. We had visited a few other dealers prior to visiting Gordie Boucher in West Bend and Jim made buying our new Ford Explorer very simple. We typically buy a low mileage used vehicle but we were shown all the advantages of owning a new vehicle.. Jim took the time to detail out different alternatives where others didn't. Thanks Jim, Jan & Bill Ellis More

Purchased 2015 Navigator This was our first Opportunity to work the Boucher, drove GM products previously. The Navigator sold itself during the test drive, ride, comfort, pow This was our first Opportunity to work the Boucher, drove GM products previously. The Navigator sold itself during the test drive, ride, comfort, power and handling. Everyone at Bouche did the rest. Worked hard to find the exact vehicle we wanted. Very satisfied More

Purchase of a used vehicle The purchase of a used Jeep Grand Cherokee from Boucher Ford in West Bend was great! Salesperson Harry Lakric was a pleasure work with. If you are in The purchase of a used Jeep Grand Cherokee from Boucher Ford in West Bend was great! Salesperson Harry Lakric was a pleasure work with. If you are in the market for a new or used vehicle stop in and ask for him. More

Super Duty Very knowledgeable staff and went the extra effort to not only make the sales deal happen to be sure I was completely satisfied. Highly recommended. Very knowledgeable staff and went the extra effort to not only make the sales deal happen to be sure I was completely satisfied. Highly recommended. More

Wonderful Experience First major car purchase, they were very helpful and understanding. Willing to speak with me several times to discuss and explain loan terms. Overall First major car purchase, they were very helpful and understanding. Willing to speak with me several times to discuss and explain loan terms. Overall great truck and a super dealership. More

Purchasing a new vehicle I was very pleased with my sales person, finance person, and service person. The buying process was quick and as "stress less" as possible. Everyone w I was very pleased with my sales person, finance person, and service person. The buying process was quick and as "stress less" as possible. Everyone was respectful, knowledgeable, and personable. More

Jury is still out. I had serious issues with a used vehicle that I purchased from this dealership. So far they have been willing to work with me resolve the issue but t I had serious issues with a used vehicle that I purchased from this dealership. So far they have been willing to work with me resolve the issue but the overall issue has not been fixed. I hope they continue to stand behind their product and work with me to fix my vehicle. More

Excellent experience Our overall experience was positive, our sales person, Michael Nurnberg, was exceptional. My husband and I were looking for an inexpensive vehicle, on Our overall experience was positive, our sales person, Michael Nurnberg, was exceptional. My husband and I were looking for an inexpensive vehicle, one teenage driver, so we wanted something reliable, but not too upsetting if it gets dented. Michael was very accommodating. It was very cold out, he had all the cars we wanted to test drive warmed up and waiting for us. Due to the cold we test drove more cars than we may have needed to just so we could be warmer. In the end we bought a car at the higher end of our budget, that we probably would have looked past, but they warmed it up for us and we were sold as soon as we test drove it. Michael did not suggest it to us, as it was just over our budget and we were very insistent on staying in budget, but he got it started for us as soon as we mentioned we might like to check it out, even though we did not want to buy it. We took the car home to have our mechanic check it out. The dealership was courteous and helpful even though they knew we were checking out other car dealerships that day. In the end Michael's salesmanship won us over. We never even test drove cars at the other dealers. My thanks to Gordie Boucher and Michael for being so helpful, we will definitely go back. More

Buying my used Mkz My experience with Gordie Boucher in West Bend was top notch and would recommend them to everyone. Tom sent me via internet different choices I had i My experience with Gordie Boucher in West Bend was top notch and would recommend them to everyone. Tom sent me via internet different choices I had in what I was searching for and came up with one from their West Allis dealership. Amanda Lewis who I worked with brought the car over from West Allis for me to see and test drive to their West Bend location. After all was said and done, I walked out with my MKZ and love it so far. Best experience I have had so far looking for a car at different dealerships and getting a total run around except for Gordie Boucher. If your looking for a car whether new or used, I would recommend you stop there first. More

Misleading and borderline unethical. Having driven over 200 miles to test a used Toyota, my experience was mixed. Very friendly staff in person, and the internet contact person. While tes Having driven over 200 miles to test a used Toyota, my experience was mixed. Very friendly staff in person, and the internet contact person. While test driving the vehicle, I remarked to the salesperson in the back seat that the brake pedal went to the floor and something was not right. No comment from sales person. Upon returning to the dealership I felt the price offered was reasonable for the vehicle and decided to purchase it. Throughout negotiations and finance work, I forgot to again mention the brake problem. BIG mistake. While dealing with the financing associate, I too, was presented with various payment options that ALL included an extended warranty of some sort. I was never presented with a payment option that did not include some sort of extended warranty. I chose the least expensive option. As an indication of how subtle (devious?) this presentation was, I have not purchased an extended warranty on a vehicle (or any big-ticket item) in over 40 years. I walked away with an extended warranty! I definitely accept partial responsibility for this lapse. Over the next couple of days, and extremely careful examination of the warranty contract, I discovered the price of monthly payments without any extended warranty. This was not easy to find, and NEVER mentioned by the finance person. I promptly cancelled the extended warranty (still waiting for the notification of cancellation/refund - a little over six weeks ago. More