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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.6
2,945 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,945 reviews

September 16, 2026

Didn't back up a loyal ford customer Thought we should get a break on our repairs but nothing happened More

by lbonack
Recommend Dealer
No
Employees Worked With
Monica Dewey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Dewey
September 16, 2026

Excellent service from pulling the car into the receiving area through work being done. They communicate very well throughout the process and make pickup easy. More

by BLAU924
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 16, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad the service on your Lincoln Aviator went smoothly and that our communication kept you informed. Knowing you found pickup easy means a lot to our team. Chris Flynn General Sales Manager 262-338-3379

September 16, 2026

Easy to work with. The work on my truck was completed on time at the quoted price. More

by tberndt66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad the work on your Ford F-150 was completed on time and at the quoted price. We’re here for any future service needs. Chris Flynn General Sales Manager 262-338-3379

September 16, 2026

Work was done on my truck in an efficient manner. My advisor reviewed the work done. More

by 1EYEDJACK771
Recommend Dealer
Yes
Employees Worked With
Josh Krieg
Sep 16, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad the service on your Ford F-150 was completed efficiently. Hearing that your advisor reviewed the work for you means a lot to our service department. Chris Flynn General Sales Manager 262-338-3379

September 15, 2026

From the parts department to the service department everyone was knowledgeable and courteous and assisted me in making the right decision More

by marktheisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing our parts and service teams helped you feel confident in your choice is rewarding. We’re pleased we could assist you in making the right decision for your Ford Flex’s service needs. Chris Flynn General Sales Manager 262-338-3379

September 15, 2026

They listened to my concerns and were attentive. They were able to figure out an intermittent and complicated problem. I will continue bringing our truck there and recommend them to others. More

by Julie
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
Sep 15, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad we could troubleshoot that tricky intermittent issue on your F-150. Your continued trust and recommendation mean a lot to our service department. Chris Flynn General Sales Manager 262-338-3379

September 15, 2026

They listened to me and addressed the problem. Jacob was attentive and listened to me. They were able to figure out an intermittent and complicated problem. I will continue bringing our truck ther More

by Julie
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
Sep 15, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your comments about Jacob’s attentiveness reflect our team’s dedication to thorough diagnostics. Hearing that your Ford F-150’s intermittent issue was fully addressed is rewarding for our service department. We appreciate your recommendation and look forward to your next visit. Chris Flynn General Sales Manager 262-338-3379

September 15, 2026

Polite and quick Upon arrival I greeted by Joshua he was very polite. He also looked into warranties to make sure they were valid. The work was done quickly. More

by JNMWLANG
Recommend Dealer
Yes
Employees Worked With
Joshua
Sep 15, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing the service on your Ford Explorer felt both courteous and efficient is rewarding. Thank you for giving us five stars. Our team is pleased we could verify your warranty coverage before starting work and get your Explorer back on the road so quickly. Chris Flynn General Sales Manager 262-338-3379

September 15, 2026

Always very informative and friendly staff I like that they send pictures as they're doing the work More

by LOUISESCHRUNK
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
September 15, 2026

Always pleasant personnel Always keeps me informed on what is going on on time with scheduled More

by LOUISESCHRUNK
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Sep 15, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your feedback about our team’s friendly service and punctual updates means a lot. We’re pleased we could keep your Ford Expedition Max’s maintenance on schedule. Chris Flynn General Sales Manager 262-338-3379

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