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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,840 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,840 reviews
August 06, 2026
Nathan met me as I was getting out of my car. He was super nice & answered all my questions. He also had my car delivered to my home. Before 5 pm, like he promised. I couldn't be happier with the He was super nice & answered all my questions. He also had my car delivered to my home. Before 5 pm, like he promised. I couldn't be happier with the work done & my experience. More
by Bubbles21
Verified CustomerEmployees Worked With
Nathan Liss
August 05, 2026
Excellent work and People! Great well done and pleased with the results!! Very nice work Great well done and pleased with the results!! Very nice work More
by pfbartman21
August 05, 2026
I appreciate the way they can get me in right away! Jacob always has the most friendliest smile upon greeting me all the way to the finished vehicle Jacob always has the most friendliest smile upon greeting me all the way to the finished vehicle More
by MSTOFFEL61
August 05, 2026
Got my car in, good service, questions answered. Thank you for your time and services. Thank you for your time and services. More
by CMATTHIES460
Employees Worked With
August 04, 2026
Jacob and the rest of the staff was awesome to work with, very professional. Oil change also didn't take very long which was awesome as I waited. very professional. Oil change also didn't take very long which was awesome as I waited. More
by Jason.kendall
August 04, 2026
I definitely won't recommend or go back to get anything serviced at this stealer ship again. $490.00 for a $30 part installed was told $231 to get it done . serviced at this stealer ship again. $490.00 for a $30 part installed was told $231 to get it done . More
by OCEANGIRL0702
Employees Worked With
August 03, 2026
Attention to details for my repair needs. When they said it was fixed and I got in the car with the check engine light on again they immediately said they would keep it and get it fixed right When they said it was fixed and I got in the car with the check engine light on again they immediately said they would keep it and get it fixed right. More
by jlm0
August 03, 2026
Work seemed good, took over 30 minutes to get my keys and paperwork when picking up. The paperwork is confusing to see what you're being charged. Numbers don't add up. Left my truck unlocked outside the whol paperwork when picking up. The paperwork is confusing to see what you're being charged. Numbers don't add up. Left my truck unlocked outside the whole day. More
by BFECHTER13
Employees Worked With
Nathan
August 03, 2026
Their time estimate for the work was off by an hour, which happens of course. But the main problem I had was the car being returned dirty and with a broken tail light. Then female service supervisor did which happens of course. But the main problem I had was the car being returned dirty and with a broken tail light. Then female service supervisor did not smile, and did not apologize for my inconvenience or didn't do anything but tell me I had to come back again to get my tail light replaced. She seemed irritated and exacerbated with my for asking questions. She said nothing about the dirt all over the back of my car (which was not there when I brought it in.) I came back to get the tail light replaced and asked for a car wash before they returned it to me. Jacob said he would do that personally. He also apologized for underestimating my original service issue. By the way, that issue was a bad back up camera and apparently Detroit's lengthy response to that warranty work. Not happy. Will look for a new dealership for service work now. More
by Weber4136
