Gordie Boucher Ford Lincoln of West Bend - Service Center

Wet floor Had the car washed. I think somebody left the passenger side window open cause the floor mat on that side is soaked. And it has not rained. What do yo Had the car washed. I think somebody left the passenger side window open cause the floor mat on that side is soaked. And it has not rained. What do you think about that? More

good job I like going there because it's clean , friendly people and they do a great job taking care of my wife's car and my F-150. I like going there because it's clean , friendly people and they do a great job taking care of my wife's car and my F-150. More

Very friendly and service was quick. I really like the way they take pictures of your car before service so you get it back in same shape.as it went in. Good quality work. I really like the way they take pictures of your car before service so you get it back in same shape.as it went in. Good quality work. More

First and foremost, Everybody was friendly and helpful, particularly Jacob from Service. Secondly, the dealership was clean and well marked for COVID related concerns. Lastly, a courtesy car wash always particularly Jacob from Service. Secondly, the dealership was clean and well marked for COVID related concerns. Lastly, a courtesy car wash always helps. More

Had warranty battery replaced Had good experience with dealership. Had battery that failed in a year and a half and was replaced with no issues. Also enjoyed getting my car washe Had good experience with dealership. Had battery that failed in a year and a half and was replaced with no issues. Also enjoyed getting my car washed after the work was done! More

Oil and Tire rotation Getting in and out went great. Support with a ride home was actually waiting for me, I didn't have to wait for the driver. One surprise was the shrou Getting in and out went great. Support with a ride home was actually waiting for me, I didn't have to wait for the driver. One surprise was the shroud under the truck was hanging down when I got home. It appears the screw was not assembled correctly. I had to put it back together. More

They did the job. I needed my F-150'S total 75,000 mile service update and they got it done. Thanks so much to Kim Gonzales for taking good care of me. I needed my F-150'S total 75,000 mile service update and they got it done. Thanks so much to Kim Gonzales for taking good care of me. More

Great service,friendly staff. Will definitely recommend to family and friends. The waiting area is very comfortable. I'll be back for sure. Two thumbs up!! to family and friends. The waiting area is very comfortable. I'll be back for sure. Two thumbs up!! More

Service review The service I received was very good. I have no complaints. All staff were very friendly and helpful. I was just surprised that no one wore a mas The service I received was very good. I have no complaints. All staff were very friendly and helpful. I was just surprised that no one wore a mask. Just an observation. More

I didn't feel updated about the progress of my repair I did not receive an answer from anybody as to the possible reason my catalytic converter on my car of 16,000 miles needed to be replaced already., t I did not receive an answer from anybody as to the possible reason my catalytic converter on my car of 16,000 miles needed to be replaced already., truly unsatisfying to getting any answers. also I was disappointed that no one wore a mask during a pandemic to protect me from getting covid. I wore mine but I receive more protection for myself when others wear them. Puts my life at risk since I have underlying health issues that put me more at risk of severe complications from this disease. I am actually quite angry about that especially since I needed the shuttle to drive me home and the drivers, neither one wore a mask in the close quarters of the vehicle. I encourage you to rethink your practices to protect your customers. I am also a health care provider so yes, the statements I am making are based on science More