
Kim Gonzales
Service Writer
Gordie Boucher Ford Lincoln of West Bend
3021 W Washington St
West Bend, WI 53095
109 Reviews
Write a Review109 Reviews of Kim Gonzales
June 28, 2025
Kim and Service was awesome! Made sure to listen well when I was explaining the issues I had and insured that what I wanted fixed was taken care of. She also made sure my service Made sure to listen well when I was explaining the issues I had and insured that what I wanted fixed was taken care of. She also made sure my service hours were looked at and helped with a coupon that I forgot. The tax in the shop fix the car perfectly and I drove away happy. More
Other Employees Tagged: John Zieja, Joseph Hohmann, Chris Flynn, Tim Heim, Wayne Zarling, Dave Brooks, Jacob Wilson
June 09, 2025
They were right on time. Theyvwere very pleasant. I got to watch the Brewers while I waited. Theyvwere very pleasant. I got to watch the Brewers while I waited. More
Other Employees Tagged: Jacob Wilson
April 08, 2021
Service was OUTSTANDING AS USUAL .Mechanic TOM YOUNG ,has serviced my 2011, F250 Diesel Truck since I purchased it right from the factory. I always request TOM for my service work. He is an OUTSTANDING DIES serviced my 2011, F250 Diesel Truck since I purchased it right from the factory. I always request TOM for my service work. He is an OUTSTANDING DIESEL MECHANIC, second to none. Make sure you keep him, and give him a raise! More
Other Employees Tagged: Ken Braun , Angie Heyse, Barb Sauer
April 07, 2021
I have purchased several vehicles from Gordie Boucher of West Bend over the past years. Three years ago my wife and I moved to Tennessee. When I looked to replace my F-150 with a 2021 model I checked four West Bend over the past years. Three years ago my wife and I moved to Tennessee. When I looked to replace my F-150 with a 2021 model I checked four dealerships in Tennessee. The four dealerships together did not equate to one Boucher! I am 1400 miles round trip from Boucher and I still decided to order my new truck from them. That should speak volumes about their dealership. From Chris Flynn and David Brooks all the way down they are an exceptional team. Could not be more pleased! More
Other Employees Tagged: Chris Flynn, Wayne Zarling, Dave Brooks , Ken Braun , Scott Feller, Stephanie Turner
April 06, 2021
Needs an increased focus on customer satisfaction which is sorely lacking especially in the service department- won’t be having anything done there in the future. is sorely lacking especially in the service department- won’t be having anything done there in the future. More
Other Employees Tagged: Eugene Sanchez , Ken Braun , Barb Sauer
April 01, 2021
Very good experience. We will be bring both vehicle there. We had issues with hiser Ford. Oil was leaking from the frame and was not cleaned. The service here was spot on and they took pride in taking there. We had issues with hiser Ford. Oil was leaking from the frame and was not cleaned. The service here was spot on and they took pride in taking care of my truck. Thank you More
Other Employees Tagged: Joseph Hohmann , Ken Braun , Neal Crass, Angie Heyse, Barb Sauer

