Gordie Boucher Ford Lincoln of West Bend - Service Center

Everything went as planned. John took the initiative to order the part on his own and I worked with Justin for the repair which occurred in a timely manner. John took the initiative to order the part on his own and I worked with Justin for the repair which occurred in a timely manner. More

John was friendly and professional over the phone and in person. John kept me informed during the repair and kept me updated through the whole process. person. John kept me informed during the repair and kept me updated through the whole process. More

Got me right in and my car was ready in the time frame they told me they told me More

Over priced and not 100 that it shouldn't be covered under a recall xxxxxxxx Scammers under a recall xxxxxxxx Scammers More

It was an awesome relaxed atmosphere with a lot of collaboration Both the salesperson, and the finance lady were amazing collaboration Both the salesperson, and the finance lady were amazing More

Had to bring the truck in 3 times before it got fixed Truck should have got fixed right the first time Truck should have got fixed right the first time More

Justin really worked to get my extended warranty from a another dealership , nice job another dealership , nice job More

Don't know yet have not got my truck back and no call back today after leaving 2 messages back today after leaving 2 messages More

It was not a simple task by any means. They had to deal with the warranty company repeatedly and fight to do it right. They had to deal with the warranty company repeatedly and fight to do it right. More

I feel I didn't get the complete mulit-point inspection on my vehicle. I am guessing it was because I had a couple for $20.00 off, so I received service for what I paid for. on my vehicle. I am guessing it was because I had a couple for $20.00 off, so I received service for what I paid for. More