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John Zieja

Overview Reviews (500) Inventory (297)

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John Zieja

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8

500 Reviews

Overview Reviews (500) Inventory (297)

4.8

500 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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500 Reviews of John Zieja

August 12, 2026

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Employee Rating

They were pretty spot on with how long they said it would take and got it all fixed up and no issues yet. take and got it all fixed up and no issues yet. More

by joshs

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 12, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Transparent timelines and dependable service are at the core of how our service department operates. Hearing that we met the timeframe we outlined and that your Fusion has had no issues so far means a lot to our service team. Chris Flynn General Sales Manager 262-338-3379

August 11, 2026

Dealership Rating

Employee Rating

Took care of my request with professionalism and curtesy. Had respect for my time and my opinion. A positive experience. Had respect for my time and my opinion. A positive experience. More

by tcrazyman2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Aug 11, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Hearing that our team handled your service request with professionalism and courtesy means a lot to us. We’re glad we could respect your time and opinion while caring for your Ford Escape. Chris Flynn General Sales Manager 262-338-3379

August 08, 2026

Dealership Rating

Employee Rating

John is great. Professional, polite, timely, concise, and personable. I know I'm in good hands when dealing with John. I have 100% confidence my vehicles issues wil Professional, polite, timely, concise, and personable. I know I'm in good hands when dealing with John. I have 100% confidence my vehicles issues will be fully addressed when I'm dealing with John. Give the guy a raise! More

by tommyvarebrook

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Aug 09, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad John’s professional and attentive support gave you complete confidence. Our team is pleased we could have him handle the service on your Lincoln Aviator. Chris Flynn General Sales Manager 262-338-3379

August 08, 2026

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Employee Rating

Always fantastic service! The service department in west bend is a lot of the reason I keep coming back to Boucher. The service department in west bend is a lot of the reason I keep coming back to Boucher. More

by tashina1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Aug 08, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the five-star rating and for choosing our service department for your Ford Bronco. Knowing our West Bend team is the reason you keep coming back means a great deal to us. Chris Flynn General Sales Manager 262-338-3379

August 07, 2026

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Employee Rating

Very polite, kept me informed about the timeliness of my service. my oil change and tire replacement were done quicker than expected. He was great. service. my oil change and tire replacement were done quicker than expected. He was great. More

by Gmlaschen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 07, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing your oil change and tire replacement on your Ford Bronco Sport were completed faster than expected is rewarding. Hearing that John was polite and kept you informed means a lot to our service team. Chris Flynn General Sales Manager 262-338-3379

August 07, 2026

Dealership Rating

Employee Rating

I thought the staff was friendly and efficient. I appreciate it that they picked up and returned my vehicle to me. I appreciate it that they picked up and returned my vehicle to me. More

by GGARSKI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Aug 07, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your note about our welcoming and effective approach highlights how our service department focuses on hassle-free care. We’re pleased we could handle the pick up and return of your Explorer to make things easier, and your five-star rating means a lot to us. Chris Flynn General Sales Manager 262-338-3379

August 05, 2026

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Employee Rating

Excellent work and People! Great well done and pleased with the results!! Very nice work Great well done and pleased with the results!! Very nice work More

by pfbartman21

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Aug 05, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re delighted to hear the service on your Ford Maverick met your expectations. John and our service team appreciate your kind words about our work. Chris Flynn General Sales Manager 262-338-3379

August 05, 2026

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Employee Rating

Got my car in, good service, questions answered. Thank you for your time and services. Thank you for your time and services. More

by CMATTHIES460

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 05, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad you found the service on your Ford Escape helpful and that we could answer all your questions. Hearing that you appreciated our time and care means a lot to our team. Chris Flynn General Sales Manager 262-338-3379

August 04, 2026

Dealership Rating

Employee Rating

I definitely won't recommend or go back to get anything serviced at this stealer ship again. $490.00 for a $30 part installed was told $231 to get it done . serviced at this stealer ship again. $490.00 for a $30 part installed was told $231 to get it done . More

by OCEANGIRL0702

Verified Customer

Service Price Transparency

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Recommend Dealer

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Aug 07, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Chris Flynn General Sales Manager 262-338-3379

August 03, 2026

Dealership Rating

Employee Rating

Thanks ? ? Very professional. Fast service. I would recommend Very positive experience. I will return! ? Very professional. Fast service. I would recommend Very positive experience. I will return! More

by mchern1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Aug 03, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re delighted your Ford received prompt, professional care. Thanks for recommending us and sharing your positive experience. We look forward to assisting you on your next visit. Chris Flynn General Sales Manager 262-338-3379

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