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John Zieja

Overview Reviews (482) Inventory (286)

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John Zieja

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8

482 Reviews

Overview Reviews (482) Inventory (286)

4.8

482 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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482 Reviews of John Zieja

July 22, 2026

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Employee Rating

Was a very efficient process. Answered all my questions and was able to get my vehicle in top shape! Answered all my questions and was able to get my vehicle in top shape! More

by rugz84

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Jul 22, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello, thank you for sharing your experience. We’re glad our team provided an efficient service and answered all your questions. Enjoy driving your Lincoln Aviator, and please reach out if we can help again. Chris Flynn General Sales Manager 262-338-3379

July 17, 2026

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Employee Rating

My experience is always great, that's why we always come back. Everyone is helpful, especially John Z back. Everyone is helpful, especially John Z More

by DYLMEG4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Jul 17, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your continued visits are the highest compliment, and we appreciate the trust you place in us for your Ford F-150 service. It’s great to know John and the team consistently deliver helpful support. We look forward to your next visit. Chris Flynn General Sales Manager 262-338-3379

July 15, 2026

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Employee Rating

I feel taken care of every time I need something I feel taken care of every time I come here. I would recommend to anyone I know taken care of every time I come here. I would recommend to anyone I know More

by andrea.mclaughlin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Jul 15, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

It’s great to know you feel well cared for each time you visit. We appreciate your recommendation and your trust in our team with your Lincoln. We look forward to serving you again. Chris Flynn General Sales Manager 262-338-3379

July 15, 2026

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Employee Rating

I was very pleased with my service and the communication at this dealership. Overall experience was very good.. at this dealership. Overall experience was very good.. More

by Happy Customer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 15, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the five-star review. We’re glad our communication and service met your expectations. It was a pleasure caring for your Ford, and we look forward to assisting you again. Chris Flynn General Sales Manager 262-338-3379

July 08, 2026

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Employee Rating

John cena was very helpful and said he liked my color of my Mach e my Mach e More

by KENNETH.HOHMANN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Jul 09, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

It’s wonderful that John was so helpful and enjoyed discussing the color of your Ford Mustang Mach-E. Thank you for trusting us with your Mach-E’s service. Chris Flynn General Sales Manager 262-338-3379

July 08, 2026

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I was kept up to date throughout the appointment. John was very personable and helpful John was very personable and helpful More

by Jessica.krueger12

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Jul 08, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

It’s wonderful to hear John kept you informed during your Ford Escape service and was so personable. Thank you for the five-star rating. We look forward to your next visit. Chris Flynn General Sales Manager 262-338-3379

July 07, 2026

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Amanda did a wonderful job , very knowledgeable and friendly. We feel she went above and beyond to help Us find just the right vehicle. We are grateful for her help and wish you all the best! friendly. We feel she went above and beyond to help Us find just the right vehicle. We are grateful for her help and wish you all the best! More

by GERHARTZSTUDIO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Louie Holguin , Amanda. Car salesman 5 stars

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Jul 07, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your experience. We’re thrilled our team’s knowledge and friendliness helped you find the right Ford Edge. Enjoy every drive and let us know if you need anything down the road. Chris Flynn General Sales Manager 262-338-3379

July 03, 2026

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Employee Rating

It was good, thwy even changed my air filter! The service they provided was good The service they provided was good More

by Austinwei9516

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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Jul 03, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your feedback on your Ford service. We’re glad our team could replace your air filter and provide a positive experience. Please let us know if there’s anything else we can assist you with. Chris Flynn General Sales Manager 262-338-3379

July 03, 2026

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Employee Rating

Where to start. . From a service standpoint John was probably one of the most difficult and creepy individuals to deal with. He discussed being single and divorced to . From a service standpoint John was probably one of the most difficult and creepy individuals to deal with. He discussed being single and divorced to a married woman, very inappropriate . We stopped into the dealership with a good idea of the issue we were dealing with. He immediately told us that it wasn’t possible and highly unlikely. After 3 hours of waiting the mechanic came back and confirmed our intuitions. After paying for the diagnostic, which is insane if you intend to get the work done there. John was unable to produce an estimate for the actual work needing to be done. Verbally quoting it at $1700, but in the document sent it was over $2300. There was incorrect parts, labor etc. When asked to make a new quote with the correct dollar amount due he said his computer would not allow him to do so. Overall, a pretty crappy experience. Unless Kim is there or returns we will not be going back. Making a woman feel uncomfortable when she is just trying to get her vehicle fixed is not okay! More

by NoMoreCarCreeps1121

Verified Customer

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Jul 10, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns. Please reach out to us at your convenience. Thank you. Chris Flynn General Sales Manager 262-338-3379

July 02, 2026

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Employee Rating

Great service! !! Well taken care of , courteous service nsjdhbsudbbeiieie Kelli Jenn’s haha I did wish !! Well taken care of , courteous service nsjdhbsudbbeiieie Kelli Jenn’s haha I did wish More

by LABBMAN64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 02, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re delighted to hear your Ford F-150 received attentive, courteous service. Thank you for the five-star review and for trusting us with your truck. We look forward to helping you again. Chris Flynn General Sales Manager 262-338-3379

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