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John Zieja

Overview Reviews (510) Inventory (270)

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John Zieja

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8

510 Reviews

Overview Reviews (510) Inventory (270)

4.8

510 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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510 Reviews of John Zieja

September 02, 2026

Dealership Rating

Employee Rating

Prompt scheduling and service is excellent parts dept pretty quick turn around. Appreciate their help always. pretty quick turn around. Appreciate their help always. More

by BHEIINY74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 02, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your note about prompt scheduling and our parts department’s quick turnaround highlights our focus on efficient service. Knowing our service on your Ford Explorer met your needs is rewarding. Your appreciation of our team’s help always means a great deal. Chris Flynn General Sales Manager 262-338-3379

September 01, 2026

Dealership Rating

Employee Rating

John kept me up to date on all the steps that it took to get the job done get the job done More

by DONNANBRAD

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Sep 01, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your mention of John’s timely updates reflects our service department’s commitment to clear communication. Hearing that you felt well-informed throughout your Ford’s service means a lot to our team. Chris Flynn General Sales Manager 262-338-3379

August 27, 2026

Dealership Rating

Employee Rating

John is always very informative on timing and has always give me updates,excellent Im very happy give me updates,excellent Im very happy More

by EMTLLC

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Aug 27, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad John’s regular timing updates made you happy during service on your Ford F-150. Your kind words mean a lot to our service team. Chris Flynn General Sales Manager 262-338-3379

August 24, 2026

Dealership Rating

Employee Rating

Super friendly and personable. It was also super easy! Super easy to book the appointment It was also super easy! Super easy to book the appointment More

by aubrey.a.thiede

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Aug 24, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Hearing that our team was welcoming and that scheduling your service felt effortless means a lot to our service department. We look forward to helping keep your Ford running smoothly. Chris Flynn General Sales Manager 262-338-3379

August 23, 2026

Dealership Rating

Employee Rating

I have been doing business with them for quite some time. Although service is satisfactory, my service advisor (John) is very welcoming and informative. He goes above and beyond to ensure my visit was smooth Although service is satisfactory, my service advisor (John) is very welcoming and informative. He goes above and beyond to ensure my visit was smooth and handled in a timely fashion and upholds a great amount of respect for the customers. More

by tjb3180

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Aug 23, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your praise for John’s welcoming and informative approach reflects the commitment our service department strives for. Knowing your kind words about his efforts to make each visit smooth and timely means a great deal to our service team. We appreciate your loyalty and look forward to caring for your Ford Explorer again. Chris Flynn General Sales Manager 262-338-3379

August 23, 2026

Dealership Rating

Employee Rating

Easy to make an appointment. The check-in went quickly. John Zieja was very informative about all the work that was performed on the vehicle. The work on my vehicle was performed The check-in went quickly. John Zieja was very informative about all the work that was performed on the vehicle. The work on my vehicle was performed in a timely manner. The dealership was very clean. More

by Mbruno7

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Aug 23, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your note about the easy appointment scheduling and quick check-in shows our service department values your time. We’re glad John could explain every step of the service on your Bronco and that it was completed efficiently in our clean facility. Chris Flynn General Sales Manager 262-338-3379

August 21, 2026

Dealership Rating

Employee Rating

Fast and thorough . I like the video by the tech explaining the work that was done or what needed attention. I like the video by the tech explaining the work that was done or what needed attention. More

by ABSEE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Aug 21, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad the service on your Mustang was both fast and thorough. Hearing that you valued the technician’s video explanation means a lot to our service department. Chris Flynn General Sales Manager 262-338-3379

August 15, 2026

Dealership Rating

Employee Rating

Got me in for service last minute for an oil change, everything went great. John kept me informed through the process. everything went great. John kept me informed through the process. More

by Ajlewis1116

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joseph Hohmann, Jacob Wilson, Roy Hebert, Monica Dewey, Emily Knope

Aug 15, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing we could fit you in last minute for your Ford F-150’s oil change and that everything went smoothly is rewarding. John is glad he could keep you informed throughout the process, and your kind words mean a lot to our service department. Chris Flynn General Sales Manager 262-338-3379

August 14, 2026

Dealership Rating

Employee Rating

John and Gordie Boucher always do a great job They are fast and professional always fast and professional always More

by LYNX012

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Aug 15, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing you found John and our service department prompt and professional is rewarding. Your kind words and five-star rating for the service on your Ford Explorer mean a lot to our service department. Chris Flynn General Sales Manager 262-338-3379

August 13, 2026

Dealership Rating

Employee Rating

I like the waiting room 3% for using a credit card is a little much on a $600 bill little much on a $600 bill More

by Brant_Anderson

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Aug 17, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Chris Flynn General Sales Manager 262-338-3379

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