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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,384 Reviews

1,384 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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February 11, 2024

Great service as always. They know what they are doing. Very satisfied with the company More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Mark, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

February 10, 2024

Professional approach, especially when he reviewed past work done at another area lincoln dealer. I appreciate the outcome of his review and work, advocating for me as customer. More

by Mark_engman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. Wilson
Feb 15, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Mark! It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. If you're ever in need of more help, please let us know!

February 10, 2024

He goes above and beyond to make sure that we were taking care of He takes better care of us than are extended warranty More

by RYBKAS
Recommend Dealer
Yes
Employees Worked With
Ugean Sanchez
Feb 15, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for leaving us this response!

February 07, 2024

The dealership always fixes the issues. All the service folks are attentive and courteous. Prices could be lower. More

by KORLOFSKI
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 08, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello there, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

February 07, 2024

Easy to work with, good communication, and fair in timelessness. My only gripe is how expensive dealerships are, and that's across the board on all of them... come on, 160$ for a diagnostic test? More

by Schoellerm
Recommend Dealer
Yes
Employees Worked With
Jacob in the service department
Feb 08, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any concerns, please don't hesitate to reach out!

February 07, 2024

Fabulous Not only was the service advisor very knowledgeable, but he went an extra mile and had another service tech come walk me through some of the settings that I was having trouble with More

by dfechter
Recommend Dealer
Yes
Feb 08, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

February 07, 2024

Professional and courteous Eugene and this Boucher store has been my family's go to dealership for years. More

by PACKERKNG
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
Feb 08, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

February 06, 2024

Everything went as planned. John took the initiative to order the part on his own and I worked with Justin for the repair which occurred in a timely manner. More

by Kim D
Recommend Dealer
Yes
Employees Worked With
Justin and John Zieja
Feb 07, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Kim, thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

February 06, 2024

John was friendly and professional over the phone and in person. John kept me informed during the repair and kept me updated through the whole process. More

by jerry87
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Feb 07, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Jerry, we are glad that John was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

February 05, 2024

Got me right in and my car was ready in the time frame they told me More

by DIANE.LOVE10
Recommend Dealer
Yes
Feb 06, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Diane, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

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