Gordie Boucher Ford of Kenosha

Tristan treated me like family Tristan was friendly and informative. I felt absolutely comfortable that he had my best interest at heart. He wanted to give me the best fit for me. Tristan was friendly and informative. I felt absolutely comfortable that he had my best interest at heart. He wanted to give me the best fit for me. At no time did I feel like he was taking advantage of the fact that I was an elderly single woman. He fit me with a vehicle that I feel comfortable driving and I feel will make me happy for a very long time. If I have any questions I will not hesitate to pick up the phone and call. Everyone in the dealership treated me so well. I did not feel any pressure. They made me very happy More

Nice dealership Went to three dealers,this one by far was the best. They are a very low pressure dealership. They gave me the best amount of money on my trade-in. Went to three dealers,this one by far was the best. They are a very low pressure dealership. They gave me the best amount of money on my trade-in. More

Donnie Thomas is my favorite sales person ever! My husband and I change vehicles often to fit our life style at the time. Donnie has always found us the best vehicle with the best price and incentiv My husband and I change vehicles often to fit our life style at the time. Donnie has always found us the best vehicle with the best price and incentives. Easy to work with and always willing to go the extra mile. This is our 9th vehicle we have bought from them and always happy with our deal. More

F 150 As always great service, 2nd truck I’ve bought from them and it was a wonderful experience. I live 30 minutes away and have a couple of dealers closer As always great service, 2nd truck I’ve bought from them and it was a wonderful experience. I live 30 minutes away and have a couple of dealers closer but wouldn’t even consider going to them with the service and quality I get at Boucher Ford great people! More

Great experience for my first leasing!-with Anthony +Scott Had a great experience working with Anthony and Scott. I and my daughters were greeted with positive, smiling employees at Gordie Boucher Ford dealers Had a great experience working with Anthony and Scott. I and my daughters were greeted with positive, smiling employees at Gordie Boucher Ford dealership. Anthony was very helpful and knowledgeable and answered all my questions pertaining to leasing a new F-150. I got an awesome deal on a beautiful new vehicle! Thank you Anthony and Scott for making my first experience there a pleasant one. Eugene Lara More

Strung me along for days over buying a new vehicle. I came into Gordie Boucher Ford hoping they could sell me a Ford Fusion. Their first deal was probably the most unfavorable out of all the car dealers I came into Gordie Boucher Ford hoping they could sell me a Ford Fusion. Their first deal was probably the most unfavorable out of all the car dealers I had been to up until that point, with the highest monthly payments and the least amount of incentives offered. At first, I was only offered $2100 or so in incentives when every other Ford dealer was giving $2500 plus $2000 in Ford credit. Then the next day the salesman said he would give me $5000 in dealer incentives "no games" were his exact words which I have saved in writing on a text message. By the third day the incentives declined to $3750. So which is it? Then things finally began to look promising and I was told I would find out later that night if they could sell me the car under acceptable terms after making a special trip to the dealer after work only to find myself waiting around for 15 to 20 minutes for the salesman who was supposed to meet me there (the salesman always seemed to be having emergencies or something else going on). Then when I texted him much later that night he said I wouldn't know until the next day. Hogwash! I know it doesn't take that long to pull a deal together. If they were willing and able to do the deal they would have that same day (I had already been dealing with them for several days prior to this). Then texted him back the next day and asked if he could better an offer from another Ford dealer and he said he'd have to check with "Scott" as if I know who any of these people are. I never heard back from him again so I guess as a potential repeat customer I wasn't even deserving of a reply. I have no idea why these car dealers insist on jerking people around like this for days and hours on end and wasting their customers time and theirs. It would be better for them in the long run to try to keep me as a customer (I did buy a new vehicle there once before) or at least level with me and admit that they could not help me at this time. I could've respected that, moved on and tried again at a later time. So as of now I still have no new vehicle. All I have is wasted days and hours, lots of pent up stress and anger and all Gordie Boucher Ford will ever get from me is no more further business, negative reviews and my recommendations to friends and family (one of whom bought a car there once) to look elsewhere for a vehicle. More

A very positive and professional experience. I recently purchased a 2014 Honda Ridgeline at Goldie Boucher Ford. I found the truck through an online search and reached out to the dealership to fi I recently purchased a 2014 Honda Ridgeline at Goldie Boucher Ford. I found the truck through an online search and reached out to the dealership to find out more information. Chuck Anderson was friendly and helpful and when I went to the dealership to finalize the deal, the process went very smoothly from assessing my trade-in to arranging financing. Overall this was an excellent experience. More

Happiness is... Working with TRISTEN...... he truly went above and beyond our expectations. If it wasn't for him we would have not purchased this car.......an absol Working with TRISTEN...... he truly went above and beyond our expectations. If it wasn't for him we would have not purchased this car.......an absolute pleasure to deal with. Shop there with confidence, they aim to please. THANK YOU AGAIN! More

Just a weird experience First, let me say, I really love my new Edge Platinum. Its comfortable, and quiet! The sound system could use some more "bottom". It has 12 speakers First, let me say, I really love my new Edge Platinum. Its comfortable, and quiet! The sound system could use some more "bottom". It has 12 speakers, but sound quality needs help. The dealership did a good job in finding me the one I wanted and did do a dealer trade for it. When I came to pick up the car, it was sitting outside waiting for me. I grabbed the keys right away and took a look at it, and it looked like it was never cleaned up for delivery. I had to say something to the salesman about it, and I think it surprised him a little bit, but he did take it back into the shop to have them clean it again. Then there was no license plate bracket on the front of the car, which the salesman said he would take care of for me. Then we had issues getting plates for the vehicle at the dealership, though this was not a dealership issue, it was a Wisconsin issue, but they ended up giving me a temp registration when I took the car. The next day I got a call from the dealership saying they fixed the plate issue and to come get them. So a day or so later, I went in there, and the salesman was off that day, but we were able to find the plates through another salesman. He made me sign for them and handed me the plates, and said, have a nice day. Look, I know how to install license plates, but because there was no bracket on the front, I could not install the front one. SO, then I walked back into the parts department to ask about a front license plate bracket for my $47K Edge, and the parts guy really took care of me, he got the manager involved right away, and then he got one, walked me over to service, and asked the service guy to install this for me right away. The guy I dealt with in service could not have been any nicer to me! Very Very polite! I was just amazed by they way he handled this. So it took about 20 minutes to get this done, which was great. Then the next day, I get a call from the dealership saying that I have to bring the car back in to get a different set of plates for it, again, a Wisconsin issue I assume, but he did offer to give me a full tank of gas for my inconvenience. So, like I said, I am not sure quite how to rate this, because I have bought a ton of cars in my lifetime, but never had stuff like this happen to me. More

First Car Purchase Donnie Thomas was very helpful and energetic with helping myself and my family find the perfect car for me. Very informative and was always smiling an Donnie Thomas was very helpful and energetic with helping myself and my family find the perfect car for me. Very informative and was always smiling and telling jokes. Made my first car buying experience very fun and easy. More