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Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.7
2,277 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 2,277 reviews

December 12, 2025

Everyone at Gordie is very helpful and answers all my questions. Always a great experience and know I'll get the absolute best service for my car More

by skoshimo
Recommend Dealer
Yes
Employees Worked With
Brianna Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Williams
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December 11, 2025

Other than the fact that Connor seem a little nervous while I was test driving I had a very pleasant and wonderful experience with everyone that helped me to purchase my vehicle at ford boucher in Kenosh More

by FIVERS_40_EPIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2025 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Sal Pappalardo General Sales Manager 262-697-0700

December 11, 2025

Easy to use service, great real time communication, truck returned in timely manner. Would use service again. More

by christopher.sinclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2025 -

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Belal Barakat Service Manager 262-697-0700

December 10, 2025

Friendly, professional people who are passionate about helping others Helped us choose right vehicle for our needs More

by ITSMEJB
Recommend Dealer
Yes
Employees Worked With
Drake Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drake Bowers
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Dec 11, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review! We’re thrilled to hear that our team was friendly, professional, and truly passionate about helping you find the right vehicle for your needs. Matching customers with the perfect fit is something we take great pride in at Gordie Boucher Ford of Kenosha. Thank you for choosing us we look forward to supporting you with anything you need down the road! Sal Pappalardo General Manager

December 10, 2025

Dropped off my truck for a recall service and then got a call a few hours later and said they did not have the parts. More

by Rkluver2
Recommend Dealer
No
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Dec 11, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your feedback, and we sincerely apologize for your experience. Dropping off your truck for a recall service only to learn later that the required parts were unavailable is understandably frustrating, and it’s not the level of communication we aim to provide. Your feedback will be shared with our team so we can prevent situations like this going forward. We should have confirmed part availability before scheduling your appointment or reached out sooner with an update. We would appreciate the opportunity to make this right and ensure your recall is completed as quickly and conveniently as possible. Please feel free to contact myself Sal Pappalardo @ 262-697-0700 so I can assist you with next steps. Thank you for bringing this to our attention your experience matters, and we’re committed to improving. Sal Pappalardo General Manager

December 09, 2025

Excellent customer service. Very hospitable. Super professional treatment. Only service I know that will pick your car up at your home and deliver it back when they’re done. Unb More

by Kkathy3117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the incredible 5-star review! We’re thrilled to hear that you enjoyed excellent customer service and a truly hospitable, professional experience. Our Pick-Up & Delivery service is designed to make maintenance as convenient as possible especially for guests who can’t stay or arrange a ride and we’re glad it made such a positive impact! Thank you for choosing Gordie Boucher Ford of Kenosha. We appreciate your kind words and look forward to providing the same unbelievable level of service at your next visit! Sal Pappalardo General Manager

December 09, 2025

You tried to get out of rotating our tires and you wouldn't honor a $25 coupon you sent us. More

by katkinson3
Recommend Dealer
No
Employees Worked With
Brianna Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Williams
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Dec 11, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your feedback and we sincerely apologize for your experience. You should never feel that we are unwilling to perform a service like a tire rotation or that we won’t honor a coupon we sent you. That’s not the standard we hold ourselves to, and we appreciate you bringing it to our attention. We would like the opportunity to make this right for you immediately. Please contact myself Sal Pappalardo, General Manager, at 262-697-0700 so we can properly address the issue, honor your offer, and ensure you receive the level of service you deserve. Thank you again for letting us know your experience matters, and we’re committed to correcting this for you. Sal Pappalardo General Manager

December 08, 2025

Other than slow internet, the salesman did everything he could to ensure we were comfortable and that our needs were met. More

by JONATHANR452
Recommend Dealer
Yes
Employees Worked With
Drake Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drake Bowers
Report | Print
Dec 08, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great 5-star review! We’re happy to hear that our salesperson made sure you were comfortable and that all your needs were met during your visit. We appreciate your patience regarding the internet speed and we’re working to improve that experience for future guests. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to helping you again and making your next visit even smoother! Sal Pappalardo General Manager

December 07, 2025

I was more than impressed with the excellent customer service, automotive service, and value. The follow-up video was impressive. There was no pressure for addition services. More

by tomanymargaret
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alcazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Burges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Shain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the incredible 5-star review! We’re thrilled to hear you were more than impressed with the customer service, automotive care, and value you received. The inspection video is a great way to keep you informed, and we’re glad it stood out. Just as important no pressure for additional services we believe in honesty, transparency, and only recommending what you truly need. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to providing the same excellent experience at your next visit! Sal Pappalardo General Manager

December 07, 2025

Overall great experience, no complaints. So much better than Kunes. I would come back and recommend my friends as well. More

by 2382JOhnsoa
Recommend Dealer
Yes
Employees Worked With
Lauren Haak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Haak
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Dec 08, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review! We’re thrilled to hear you had such a great experience with us and we truly appreciate the compliment! Knowing you’d come back and recommend Gordie Boucher Ford of Kenosha to your friends means a lot to our entire team. Thank you again for choosing us. We look forward to welcoming you back for your next visit! Sal Pappalardo General Manager

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