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Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.6
2,001 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 2,001 reviews

July 15, 2025

I couldn’t be happier with the deal I got which beat CarMax by 3.5k or the customer service. From Ray my salesman to Vaughn the manager of used inventory this was the most pleasant car buying experience More

by Jasonneuhaus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vaughn Eviston-Jahnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Gruhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to having you as one of our valued customers for many more years to come! Sal Pappalardo General Sales Manager 262-697-0700

July 15, 2025

They fixed my car when needed and they are wonderful people working there. When i took my car in they fixed it and they paid for it. More

by hschwuchow2467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Belal Barakat Service Manager 262-697-0700

July 15, 2025

The dealership was new, but very nice and very clean. Katie was excellent, very nice and friendly. And explained everything to me about the job they were going to do. She even got me a quote on tires. A More

by BGRASSER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Belal Barakat Service Manager 262-697-0700

July 12, 2025

Nice new, clean dealership. Techs seem to be experts. Repair was done perfect. Will visit the dealership in the future. More

by richardrozinskijr
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Beesley
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Jul 14, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad you enjoyed our new, clean dealership and that our expert technicians delivered a perfect repair. It’s great to hear we’ve earned your trust, and we look forward to welcoming you back to Gordie Boucher Ford of Kenosha in the future! Sal Pappalardo General Manager

July 12, 2025

Service department was great, made a video for me. . I would have bought here, but your sales department sucks More

by tomstevens1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your honest feedback—we’re glad to hear you had a great experience with our service department, including the helpful video update. However, we’re truly sorry to hear that your experience with our sales department didn’t meet expectations. This is not the impression we want any of our customers to leave with, and we’d appreciate the opportunity to learn more and make things right. Please feel free to reach out to one of our Sales Manager at 262-697-0700 so we can better understand what happened and work to improve. Your feedback is important, and we hope to have the chance to earn your full trust in the future. 262-697-0700

July 12, 2025

They were helpful Accomodating and got to the source in a timely manner Respectful and listened More

by mjromito
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
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Jul 14, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear our team was helpful, accommodating, and able to identify the issue quickly while treating you with respect and attentive care. At Gordie Boucher Ford of Kenosha, we’re committed to listening to our customers and delivering efficient, quality service every time. We appreciate your trust and look forward to assisting you again in the future! Sal Pappalardo General Manager

July 11, 2025

Very professional and outstanding communication! Karen treats us just like family and I feel like all customers are a priority! More

by istolp
Recommend Dealer
Yes
Employees Worked With
Karen
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Jul 11, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We're thrilled to hear you experienced professional service and outstanding communication during your visit. A special shoutout to Karen—we’re so proud to have her on our team, and it's clear she goes above and beyond to make every customer feel like family. At Gordie Boucher Ford of Kenosha, making every guest feel like a priority is exactly what we strive for. We truly appreciate your kind words and look forward to serving you again! Sal Pappalardo General Manger

July 11, 2025

My truck was not serviced because of lack of qualified help. It was just left on the lot for days till I went to pick it up a week later More

by Dshaw.49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Eckman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced. We understand how frustrating it must have been to have your truck left and without communication this is not the standard we hold ourselves to at Gordie Boucher Ford of Kenosha. We’ve tried to locate your service record using the username provided but have been unable to find your file. We’d greatly appreciate it if you could reach out directly to our Service Manager Belal Barakat or your service advisor Katie Eckman @ 262-697-0700 so we can identify your vehicle and take the appropriate steps to address the situation. We’re committed to making this right and hope to earn back your trust. Sal Pappalardo General Manager

July 11, 2025

The service was fast and everyone was friendly. I was very happy to learn about the service pickup. More

by Dioxide.Dolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear you experienced fast service and found our team to be friendly and helpful. We're also happy you learned about our complimentary service pickup—it's one of the many ways we aim to make your experience more convenient. We appreciate your support and look forward to serving you again at Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager

July 09, 2025

Wonderful service, great customer care, wonderful staff all around. Quick service and excellent turnaround time. More

by THOMAS.PASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Belisle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We're so glad to hear you experienced wonderful service, great customer care, and a quick turnaround time. At Gordie Boucher Ford of Kenosha, our team is committed to providing efficient, friendly, and high-quality service every time. We truly appreciate your kind words and look forward to your next visit! Sal Pappalardo General Manager

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