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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,227 Reviews

1,227 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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March 10, 2020

Great handling of warranty on including service and parts so that the customer does not pay more than what he should on an unexpected failure. Good service on the repair itself also. More

by Ricardo
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad you had a positive experience with us, Ricardo!

March 07, 2020

Very happy with you’re service. Very attentive to my needs. Fast response. Very professional, friendly, comfortable atmosphere. I Will see you again. Thank you. More

by DWC1255
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Mar 10, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your review with us and the community! We are so glad you had a positive experience working with our Service Department here at Bouche!

March 06, 2020

Good service. Fast and efficient. I had a oil change done on my Lincoln mic. The popcorn was very good as well and I will be back for more services More

by TAZA4U
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Mar 10, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing!

March 05, 2020

another great day at Gordy Boucher I have had many service appointments at Gordy Boucher in the past five years. I have found Mike Yager to be the most helpful and friendly of all the p More

by VANTREECKJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Mar 05, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing! We are glad we are able to service all your vehicle needs and make it a smooth experience for you! Please reach out if there is anything else we can do for you!

March 05, 2020

When to have a recall done on my vehicle, Titone helped me get squared away and made the process as simple as can be. I would highly recommend the place service was great. More

by JAVIERARAIZA
Recommend Dealer
Yes
Employees Worked With
Titone Bradford
Mar 05, 2020 -

Gordie Boucher Ford of Kenosha responded

We are thrilled Titone was able to successfully help you with your vehicle's recall and make your service visit smooth and easy!

March 04, 2020

It would have been nice of the dealership to let me know that March 1 they offered “the works oil change “ for $19.95, when I just had one done the day before $44.99. Poor customer relations on their part. More

by GREENLAKE4EVER
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback. Please feel free to reach out to our Service Manager, Belal Barakat, at 262-697-0700. We hope to see you again in the future!

March 03, 2020

Service Adviser Brandon was just outstanding in meeting my needs in a timely manner. He scheduled an appointment immediately at the time I called and the work was don More

by ARLYN BAUMGARTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review, Arlyn! We're so glad to hear Bradford went the extra mile for you!

March 02, 2020

Great Service as usual. Lindsay and Todd took great care of me and my truck and completed the repairs within the timeframe they promised. I don't like to take my More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Opas, Todd Grubb
Mar 03, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad to hear Lindsay and Todd were able to take care of all your vehicle's needs! Thanks for sharing, Shane!

March 02, 2020

Brake repair Mike Yager made sure the brakes were repaired, managed to have the work done under warranty (brakes replaced last year, but rotors are not typically u More

by DPAIGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

March 01, 2020

Mike was patient and thorough taking the time to review our Ford warranty prior to our rear brake service. Mike your kindness is greatly appreciated. More

by ekarlsonsherf
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Gordie Boucher Ford of Kenosha responded

It was our pleasure! Please reach out if you need anything in the future!

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