Gordie Boucher Ford of Kenosha - Service Center

I’ve used this service department once before and was satisfied with the work done, but always felt like they were trying to add as much work as possible. Like not asking if I want the recalls taken care satisfied with the work done, but always felt like they were trying to add as much work as possible. Like not asking if I want the recalls taken care of on that visit and just doing them. Which also included me sitting in a waiting room longer during COVID pandemic. More

Everything was great. Service manager was very helpful. They got me in right away and everything was done in a timely manner. Thanks for all your help guys. They got me in right away and everything was done in a timely manner. Thanks for all your help guys. More

The service was very good when I came in to get my oil changed. Everyone was professional. It looks like the correct precautionary steps were taken for covid. I will definitely be back. changed. Everyone was professional. It looks like the correct precautionary steps were taken for covid. I will definitely be back. More

Knowledgeable and friendly staff. Answered all of my questions with the information I needed. Thanks to Danny. Work was done within the timeframe estimated. Overall very happy and will return. questions with the information I needed. Thanks to Danny. Work was done within the timeframe estimated. Overall very happy and will return. More

Everything was done quickly and efficiently. I always have good service at the Ford dealership. I'm glad I can get in quickly and easily. have good service at the Ford dealership. I'm glad I can get in quickly and easily. More

Very informative and polite. Kept me up to date on the status of my vehicle. I didn’t feel like I was endlessly waiting in the lobby as with other places. status of my vehicle. I didn’t feel like I was endlessly waiting in the lobby as with other places. More

Oil Change Danny was great. He explained everything to me to where I could understand it. Thank you for the awesome service. I am glad they turned this place aro Danny was great. He explained everything to me to where I could understand it. Thank you for the awesome service. I am glad they turned this place around. I had a hard time back in 2014 with this dealership. More

25000 miles The guys in the service area were great. Highly recommended. Dropped it off, got a ride home, called promptly when finished. even though it was my las The guys in the service area were great. Highly recommended. Dropped it off, got a ride home, called promptly when finished. even though it was my last visit i would still recommend More

Oil change Daniel was very detailed in communicating what was needed/what would be done to my vehicle. Extremely professional! He explained everything very wel Daniel was very detailed in communicating what was needed/what would be done to my vehicle. Extremely professional! He explained everything very well and was very courteous. More

Patience Mike was great, and very patient with the process of fixing my Focus. The service department was so nice and did an amazing job. I would definitely Mike was great, and very patient with the process of fixing my Focus. The service department was so nice and did an amazing job. I would definitely recommend the service center for anyone. More