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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,224 Reviews

1,224 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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January 25, 2020

I had my 2019 Ford Escape in for it's first oil change and the WORKS package this past week. I was very impressed with the service department. I was in out out in one hour and got to enjoy coffee and fres More

by KRISTALICHTENHELD
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Gordie Boucher Ford of Kenosha responded

We are glad we were able to provide you with a comfortable experience while you waited for your vehicle service to be done!

January 24, 2020

Really appreciate the professional service I received when I was in for recall service as well as an oil change. Bradford was very helpful and my F150 was ready sooner than expected. More

by BIGTONE1015
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Gordie Boucher Ford of Kenosha responded

We are thrilled Bradford successfully helped assist your truck for a recall and oil change!

January 24, 2020

Everyone is always friendly. I always get my questions answered when I come in and everything is always thoroughly explained after I take my car in More

by NYDIA.H
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Jan 27, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review, Nydia!

January 24, 2020

I was not happy that my car was damaged more than before I brought in on the exterior.there was a dent when I came in when I left more of my fender was damaged. It would be nice if the car would be washed More

by SARAHLLEHMAN
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Teasley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Garay
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2020

I've worked with Danny Rivera and he did an amazing job helping me through the process of getting my far fixed and making sure that I had everything I needed for the car as well, also he was able to answer More

by Moore.34kayla77
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera
Jan 27, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your positive and informative experience with Danny at our dealership, Kayla!

January 23, 2020

Danny was a help but terrible experience and info given from serviceDanny was just the messenger not his fault not sure if going to return More

by KALEYRAE13
Recommend Dealer
No
Employees Worked With
Danny Rivera
Feb 05, 2020 -

Gordie Boucher Ford of Kenosha responded

Kaley, we are very disappointed about any frustrations we have caused you. When you have the opportunity, please contact our Service Manager, Belal Barakat, at 262-697-0700 so we can discuss things further and make things right. We hope to hear from you soon.

January 22, 2020

Friendly and prompt service. Danny went over service done and possible future services to be done. Very pleased with your services. Will be back again. More

by JSERZANT
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing this review! We look forward to seeing you again in the future!

January 21, 2020

Oil Change It was easy to check in and the oil change was completed before I realized it. Scheduling on-line was easy to select the date and time. More

by graceffal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback! It is very helpful to know your online service scheduling was east and efficient!

January 21, 2020

getting recalls taken care of. Good job just wished my truck got washed after service. Every other dealer after doing service washes the vehicle its important to me. Maybe next time More

by WPAGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for bringing this to our attention. We set a high standard for our customer satisfaction and your visit should have not been an exception. If you would like to discuss this further, please contact us at 262-697-0700.

January 21, 2020

Dropped off for Service work Had to re-schedule due to weather, was able to schedule service for 2 days later which I was happy about. Service was completed in a timely manner. More

by TRACY.HARRIS
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback, Tracy!

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