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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,281 Reviews
Call Service Center (262) 697-0700

1,281 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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March 14, 2024

I was forced to go home and return to Boucheron with my invoice that had written credit notes for credit due me. Boucheron shud have had the credit notes in their system. By requiring me to bring in the cr More

by SBFMJF
Recommend Dealer
No
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Mar 14, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

March 12, 2024

Maintenance work Karen and Rebecca got my company vehicle in for routine maintenance quickly, made sure the work was done quickly and were always pleasant and professional. More

by Firedog5800
Recommend Dealer
Yes
Employees Worked With
Karen and Rebecca
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March 11, 2024

Always a pleasure to have your questions answered and be in and out in a timely fashion! More

by kimdekanich
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
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March 11, 2024

Talk to him last week about a check engine light that wasn't properly taken care of. He said he would get back with me and never heard back. More

by chad.george1
Recommend Dealer
No
Employees Worked With
Service manager
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Mar 12, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi Chad, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

March 11, 2024

I am very happy with the service from you Picking up and dropping off the car is the best. The work that was done in my car come out nice. More

by CYNTHIA_SALLEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
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Mar 12, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi Cynthia, we appreciate your positive review about your recent experience with us! Please let us know if we can ever help you in the future.

March 09, 2024

Had my service scheduled for a remote start they had not ordered the parts required for the service and at times it was difficult to reach someone regarding when my services might be completed. More

by Mz.tootie96
Recommend Dealer
No
Employees Worked With
Bradford Titone
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradford Titone
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Mar 11, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

March 09, 2024

Always great experience with Gordie, no complaints Highly recommend them for all your Ford needs especially the pick up/ drop off service. More

by PEASTMAN0
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradford Titone
Report | Print
Mar 11, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 08, 2024

It was a great experience! ! Bradford made sure that my car was well taken care of. Thank you!! More

by Tlugarte_22
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradford Titone
Report | Print
Mar 08, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 07, 2024

Friendly but some lights I asked to be looked at still don't work. It's just a hassle to bring back the truck and loose the use of it for another day. More

by David.millard
Recommend Dealer
Yes
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Mar 07, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi David, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

March 07, 2024

Very nice to deal with and great communication They are always extremely helpful and courteous More

by David.Gold
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen and Rebecca
Report | Print
Mar 08, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi David, we always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

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