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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,362 Reviews

1,362 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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December 23, 2021

Very poor communication from the service writer, sent detailed email to GM and received no response, received a text from customer satisfaction and after initial discussion have received no follow up. My More

by LG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebecca, Char.
December 16, 2021

As always the service department is exceptional. Service Advisor Bradford made sure I understood the service I requested was completely understood. Including the cost estimate. Everyone is very friendly and More

by kwlwis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Technician Kyle Marriner
Dec 30, 2021 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review!

December 16, 2021

With all the dealerships I have been to over the years I must say Boucher Ford is at the top of the list. You are treated with a warm smile when you walk in and know right away your dealing with an extreme More

by MGKALINOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristen Cairo 5 stars for him also, Danny Rivera
Dec 30, 2021 -

Gordie Boucher Ford of Kenosha responded

We appreciate the review, thank you!

December 16, 2021

Mike, was great explaining all and making sure job was complete and I was satisfied. He even helped me with some maintenance agreements for third party companies. More

by Lmbass0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Dec 30, 2021 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review!

December 14, 2021

Fast oil change service, clean waiting area, and friendly staff. Most importantly of all free coffee! More

by mifokinmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review!

December 13, 2021

I have purchased several vehicles from Boucher Kenosha. I have my vehicle serviced and maintained there always felt secure and comfortable with service provided. Aways professional and courteous. More

by TDELFRATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Dec 30, 2021 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review!

December 10, 2021

My experience with this dealership from Ford was definitely awesome. I never had a problem with this even once at all. More

by JOBCAMINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshiwa Allen
Dec 30, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you!

December 09, 2021

Good job fast nice job thank you for all your good wishes and happy holidays More

by STEVENFOX1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Dec 30, 2021 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review!

December 09, 2021

Everyone is always nice & helpful when I call. I really like that you can schedule appointments on line. More

by FREDERICKSENLORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you!

December 08, 2021

Geordie Boucher was really professional with there service. They explain what is going on with you car and how you can make it batter More

by dhfire2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Dec 30, 2021 -

Gordie Boucher Ford of Kenosha responded

It's a pleasure reading your kind words. Our service team does everything they can to provide the best possible service to each customer. Please don't hesitate to contact us if there's anything at all we can help you with. We look forward to your next visit!

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