Gordie Boucher Ford of Kenosha - Service Center

The service was quick and very helpful. I can’t say enough about the work that was done and about the experience Danny was very helpful. enough about the work that was done and about the experience Danny was very helpful. More

Bradford was wonderful, great customer service and very productive! He called me when my car was ready and made sure all was taken care of. Service was quick and convenient with my problem resolved. productive! He called me when my car was ready and made sure all was taken care of. Service was quick and convenient with my problem resolved. More

Service was excellent. Understood what I needed. Service writer was friendly and helpful. Did the service quickly and efficient. I would recommend others to come for service. Price was affordable. writer was friendly and helpful. Did the service quickly and efficient. I would recommend others to come for service. Price was affordable. More

it was good service not pushed to buy anything I didn’t need will definitely come back to have my Ford serviced at this dealership need will definitely come back to have my Ford serviced at this dealership More

I was very satisfied with the service I received. The service area is clean and neat. The waiting room well maintained. The service rep, Danny, was very helpful and courteous. service area is clean and neat. The waiting room well maintained. The service rep, Danny, was very helpful and courteous. More

Second F150 I have purchased from Gordon Boucher. The people are friendly however I don’t appreciate being given a substandard loaner when I come in for service. I paid for the maintenance plan and if yo people are friendly however I don’t appreciate being given a substandard loaner when I come in for service. I paid for the maintenance plan and if you’re going to keep my car all day I should get a comparable and clean vehicle. Second time now, I’ve been given a less than vehicle when I have seen others driving loaners that are comparable to mine. Do better More

Everyone was so nice starting with the phone call making the appointment all the way to the tech servicing my vehicle! It's awesome & well appreciate it! the appointment all the way to the tech servicing my vehicle! It's awesome & well appreciate it! More

My appointment was very quick and fantastic. The staff did a great job at keeping me updated and informed. All in all, one of the best service appointments I've ever had. did a great job at keeping me updated and informed. All in all, one of the best service appointments I've ever had. More

Came to bring my personal and work vehicle for an oil change. Very polite and great service. Thank you. Will be bringing my vehicles here. change. Very polite and great service. Thank you. Will be bringing my vehicles here. More

Overall, the service was good. I brought my car in for The Works and they did not wash my car as it was advertised. I left thinking that was part of what I was paying for. When I returned and noticed th The Works and they did not wash my car as it was advertised. I left thinking that was part of what I was paying for. When I returned and noticed the car was still dirty. I asked them about it. The response I got was that I had to request it. When I showed them that it was part of the package, he then changed his story and stated it was because they were short-staffed. Either way, I was disappointed. Being in customer service, this is the kind of thing that leaves your customer feeling under-whelmed. There was nothing offered to make it seem better...and still charged the same amount, despite not receiving everything listed under the service advertisement. More