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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,121 Reviews
Call Service Center (262) 415-2436

1,121 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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February 07, 2024

I RATED A 5. ..I ALWAYS GET GOOD SERVICES WHENEVER I NEED TO COME TO THEM.... FOR KATIE I GIVE 10 ?? THUMBS UP, SHE IS VERY WONDERFUL AND A VERY NICE PERSONALITY.. More

by Redpearl
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerby
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Feb 08, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!

February 07, 2024

Everything is always quick and easy Enjoy the staff, location and prompt service. Great job! More

by JASAND26
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerby
Report | Print
Feb 08, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

February 07, 2024

Very friendly and knowledgeable about my situation. Provided the options I needed to make a informed decision. More

by eddie_gilbert
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
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Feb 08, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Eddie, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2024

good experience, kept me informed could see that they were working on car entire time More

by JCANNESTRA
Recommend Dealer
Yes
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Feb 07, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

February 05, 2024

Very thorough, and efficient. The technicians were able to identify other issues based on ge eral inspection. It resulted in my vehicle being more road worthy. More

by akeam.jones
Recommend Dealer
Yes
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Feb 06, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Akeam, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 04, 2024

We spent 1800. 00 the vehicle has not been running right the last few days. We are now getting an engine fault , please service now . Seems like something was not co More

by Tommy4bush
Recommend Dealer
No
Employees Worked With
Katie Kerby
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerby
Report | Print
Feb 05, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi, there, we regret to hear that you had a negative experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Alex Hienz, at 262-225-9010 so that we can make this right.

February 03, 2024

Robert gave clear and easy to understand information that let us know what we needed to do about our broken truck More

by ABEHMKE
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Report | Print
Feb 05, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, we're so glad you enjoyed working with Robert. If there is anything else that we may do for you, please do not hesitate to reach out!

February 02, 2024

Everyone is great to work with. Very professional and great to work with. Very friendly More

by Annecostigan
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Kerby
Report | Print
Feb 02, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 01, 2024

Schedule an appointment was easy. However less than 3 days after leaving the dealership, my daughter tire pressure light came on. Makes me question the thoroughness of the service More

by 1914steven.d.brown
Recommend Dealer
Yes
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Feb 02, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi Steven, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Alex Hienz, at 262-225-9010 so that we can make this right.

February 01, 2024

They got what I needed done. Robert took good care of me. Really Nice Place More

by BAUER20
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Report | Print
Feb 02, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

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