Gordie Boucher Ford of Menomonee Falls - Service Center
Menomonee Falls, WI
992 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center
My last visit for service many employees came in and out of the waiting area grabbing a coffee or just passing through. Not one person greeted me. Also when the work was done. On my ride home I smelled b of the waiting area grabbing a coffee or just passing through. Not one person greeted me. Also when the work was done. On my ride home I smelled burning oil. When I got home I pop the hood and saw oil residue on the fill receptacle and oil on top of the engine. These services are not cheap and have gone up in cost. If a technician spills oil while filling that should be cleaned before handling back to customer. Also there was no vehicle health check report like I usually get with the oil change package after my work has been done. More
I wanted to express my gratitude for Robert's outstanding service during the drop-off and pickup. His detailed work and friendly demeanor truly showcase his commitment and professionalism, giving me confiden service during the drop-off and pickup. His detailed work and friendly demeanor truly showcase his commitment and professionalism, giving me confidence in his character of the work completed. More
Boucher Ford is a dependable service provider. I will always take my Ford to be worked on at Gordie Boucher. I will always take my Ford to be worked on at Gordie Boucher. More
Friendly, courteous and helpful service advisor (Mike) and shuttle driver (Bob). Definitely would recommend them. and shuttle driver (Bob). Definitely would recommend them. More
Robert is very professional Good communicator when problems arose. Listened to the concerns and followed up appropriately problems arose. Listened to the concerns and followed up appropriately More
They were always good to work with when buying a new vehicle and took care of my service needs vehicle and took care of my service needs More
Terrible service. Was told I have an oil leak. Took to another garage. Which I was told I do not! There’s oil everywhere because of sloppy work done by the techs! They Was told I have an oil leak. Took to another garage. Which I was told I do not! There’s oil everywhere because of sloppy work done by the techs! They need to clean up their mess. Now I have oil stains because of this. Would never take my truck here again or recommend this place to anyone. More
Always a pleasure to work with service department. Very friendly and explains all work to be done. Very friendly and explains all work to be done. More
Excellent staff and service. Thank you for the detailed inspection of the car. Thanks for the car wash and coffee Thank you for the detailed inspection of the car. Thanks for the car wash and coffee More
Fast and courtesy is great, I like there mobile repair service that is easy and convenient. service that is easy and convenient. More