Gordie Boucher Ford of Menomonee Falls - Service Center

Robert was professional and responsive throughout the entire process. He provided genuine advise on what needed to be fixed and what could wait. I will continue to trust Gordie in menomenee falls with al entire process. He provided genuine advise on what needed to be fixed and what could wait. I will continue to trust Gordie in menomenee falls with all my vehicle needs. More

I can always come for service on my Maverick and be confident that everything will be great! Mike is so knowledgeable and professional. confident that everything will be great! Mike is so knowledgeable and professional. More

Very helpful staff, got vehicle done in a short period of time. Very pleased with service writer Katie time. Very pleased with service writer Katie More

Helpfull service department and nice waiting area. I like that they take pictures of your vehicle prior to working on it. I like that they take pictures of your vehicle prior to working on it. More

Great communication and scheduling was on time. Service done in 1 day and explained to me what was performed. Service done in 1 day and explained to me what was performed. More

I completely trust Robert Krueger to expedite any service to our cars. We have developed a long and friendly relationship through the years and several cars. to our cars. We have developed a long and friendly relationship through the years and several cars. More

There were a lot of mishaps with my service. I initially came in for an oil change but when I left with my vehicle, I started experiencing other issues that cost me way more than expected. The I initially came in for an oil change but when I left with my vehicle, I started experiencing other issues that cost me way more than expected. The communication was good between me and the staff for the most part. I was disappointed that I had to have my vehicle towed twice back to dealership. It was an inconvenience and there was no rental available for me. I appreciate the manager and Mike for trying to resolve my many issues as expediently as possible. More

Very acceptable and has been since acquired the vehicle in 2020. Waiting area could be updated a bit. in 2020. Waiting area could be updated a bit. More

service agent robert was excellant, mechanic sent video of vehicle condition and process he went through with testing , this is way over and above usually service , I loved it , robert has always been prom of vehicle condition and process he went through with testing , this is way over and above usually service , I loved it , robert has always been promt ,helpful, informative and puntual , polite and professional all the way through More

Alex, the service manager, and Robert representative in the service department, are professional at there jobs. I was very satisfied with working with both of them they run an excellent Service department the service department, are professional at there jobs. I was very satisfied with working with both of them they run an excellent Service department . I would highly recommend both of these gentlemen, to my family and friends outstanding gentleman in character and kind persons. Tim Christensen More