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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,134 Reviews

1,134 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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July 29, 2022

Everyone seemed overly busy and it took a bit before I was checking checked in. The pcm reflash recall was done in the time quoted and done right in the service drive, so quickly. Once the tech was done, More

by Rob@trusthometown.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. We sincerely value your business and look forward to your next visit. Thank you, Rob.

July 26, 2022

Took a little longer than expected. But had a good experience. They gave me a ride home. But because it was 5:00 before my car was finished, I had to find a ride there. More

by KATHYDONNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, Kathy, and hope to see you again soon!

July 22, 2022

My visit to the dealership was very good. The service was quick and I was treated very well. I will come back to them anytime I need their service. More

by Jfass1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
Aug 11, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

We look forward to seeing you again!

July 21, 2022

It was nice & service was excellent with Robert. He helped me and had great customer service More

by Dominiquejordan654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you!

July 21, 2022

My service was top notch, the price was lower than I expected, and I recommend Boucher heartily More

by pastorkurth
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for recommending us!

July 20, 2022

They took care of my car right away. It's a shame the crucial part to repair my car is on backorder (no restock date). More

by KBWHIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback!

July 15, 2022

Dropped it off in the morning and picked it up in the afternoon took it in the the 100,000 service . More

by BRIANK30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 11, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you!

July 15, 2022

Honest, helpful and professional. It’s always tough hearing you need to fix something on Your car, but they make the process easy, simple to understand and gave me all of my options. More

by KELLYAHILLUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schulz, Alex Bair
Aug 11, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate the review!

July 14, 2022

qGreat service as always. The staff is very helpful all the time.They will take time and show you also. More

by DEB1234166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for the review!

July 11, 2022

Fast service, very attentive but didn’t put all the parts back on my truck. More

by tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Morales
Aug 11, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to let us know about your experience, Tyler. Please contact our Service Manager Alex Bair at 262-255-9010 to discuss this matter further. Again, thank you for your feedback. We hope we're able to remedy this situation quickly.

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