Gordie Boucher Ford of Menomonee Falls - Service Center

Very good detailed explanation of problem and needed repair (covered under warranty). Very thorough attempts to diagnose issue which were successful. Repair was done in estimated time. repair (covered under warranty). Very thorough attempts to diagnose issue which were successful. Repair was done in estimated time. More

I normally like going to this location however the customer service this time was subpar. customer service this time was subpar. More

Always great communication. Knowledgeable and friendly staff in all departments. The work is always done in professional way staff in all departments. The work is always done in professional way More

They got me in fast, and the price was very reasonable. I was taken home by a shuttle and picked up when the job was finished. Loved the shuttle driver too... very nice guy. was taken home by a shuttle and picked up when the job was finished. Loved the shuttle driver too... very nice guy. More

first time working with Ford, i'm very impressed. They did shuttle me to work and picked me up within a few hours. explained everything, i will work with them again did shuttle me to work and picked me up within a few hours. explained everything, i will work with them again More

Robert Krueger was very professional and explained everything to me completely. I was greeted promptly and the wait for the service performed was above reasonable. The service department did a great j everything to me completely. I was greeted promptly and the wait for the service performed was above reasonable. The service department did a great job getting my car done efficiently, effectively and economically. Great waiting area, coffee and snacks were readily available. Rest room was very clean. Overall dealership appearance was perfect. I will definitely return for service in the future. More

1stI thought that they had the battery in stock. That’s what I was told. But after the technician removed the old battery we found out they did not have a snack and they have go to the warehouse to pick up what I was told. But after the technician removed the old battery we found out they did not have a snack and they have go to the warehouse to pick up another one. After that the way everything went smoothly. More

Popped a tire nearby on cold winter day driving with 74yo mother. Pulled into service dept. Was back on road in less than an hour. Everyone was SO helpful and kind! Thank you. Excellent Service. Caring Peo mother. Pulled into service dept. Was back on road in less than an hour. Everyone was SO helpful and kind! Thank you. Excellent Service. Caring People. More

`Service was excellent. Sales tax was calculated incorrectly; $2.5845 should have been rounded down, not up. incorrectly; $2.5845 should have been rounded down, not up. More