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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
832 Reviews
Call Service Center (414) 240-3748

832 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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January 31, 2024

After being told last winter there was nothing wrong with my heated seats they were checked again and found to not be working. After part arrived, got the part in my seats in 1 day More

by JL_TJADEN
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
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Feb 01, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 31, 2024

As soon as I showed up they came out then I spoke with Randi very pleasant explained everything More

by Oscarpoventud96
Recommend Dealer
Yes
Employees Worked With
Randi I believe that's her name
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Feb 01, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we are glad that Randi was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

January 31, 2024

Lots of communication. Love the loaner car option-James was also a 5. Car was ready earlier than promised. More

by JEANLAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Report | Print
Feb 01, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 27, 2024

Always very professional. Tim Lange is the best in the business. I recommend Gordie to all my friends and family. More

by Tccreed
Recommend Dealer
Yes
Employees Worked With
Not exactly sure
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Jan 30, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 26, 2024

Everyone was very friendly and helpful. All of my questions were answered so that I could understand what was being said. More

by kayclark6
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez, Izayah Martinez
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Jan 30, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi Kay, thank you for your kind review; we are happy to pass along your comments to the team! We do hope we can be of assistance in the future. Take care!

January 25, 2024

I've had nothing but great experiences with everyone who works there! They've all had to deal with me, and they've been fantastic. More

by cleanitAmy4
Recommend Dealer
Yes
Employees Worked With
Randi
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Jan 30, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2024

Vehicle took a week to even be looked at and another week to be fixed. No updates on what's being done to my vehicle and/or pricing. More

by jordanpayne2012
Recommend Dealer
No
Employees Worked With
Izayah Martinez, Izayah Martinez
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Jan 25, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi Jordan, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our manager, Joe England, at 414-327-6000 so that we can make this right.

January 24, 2024

Always have had a positive experience with Bouche, Dawn always does her best, is helpful and cheerful. More

by RRCLADYDI
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Report | Print
Jan 25, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

January 20, 2024

Excellent service all the time even during bad weather. Keep up the good work as usual. More

by YIMENUWOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izayah Martinez
Report | Print
Jan 22, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

January 19, 2024

Isiah is very patient, knowledgeable and kind. Dawn is outstanding too. The office staff is always so pleasant. More

by velmastaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy?, Izayah Martinez
Report | Print
Jan 22, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

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