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Gordie Boucher Lincoln of West Allis - Service Center

West Allis, WI

4.6
832 Reviews

832 Reviews of Gordie Boucher Lincoln of West Allis - Service Center

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January 10, 2024

I feel as if I've been screwed over with the total price for so many things that could have been sold at in much lower rate. I am not going back to this dealership More

by leahjgayle21
Recommend Dealer
No
Employees Worked With
Dawn Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Jan 12, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Roy Reger, at 414-327-6000 so that we can make this right.

January 10, 2024

Actually I dealt more with Roy Reger for a spare tire issue. The factory put the wrong size in. Roy Reger did an excellent job correcting the issue and facilitating a replacement at no cost. Kudos to Roy More

by MARKJENICH
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Jan 12, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi Mark, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 10, 2024

The dealership is very helpful and easy to work with. I especially appreciate their pick up service. More

by PAT.BLUHM4
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Jan 12, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi Pat, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2024

Service. ..parts. Izayah was fantastic. 6 Stars! Had a great technician too, young man, who came to my house to replace a recall part. More

by dlicc
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Kelly
Jan 12, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

January 10, 2024

I've been taking my 2014 MKX to Boucher since it was new. Always great service. Wouldn't go anywhere else More

by DTIBBITS
Recommend Dealer
Yes
Employees Worked With
Roy
Jan 12, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

January 08, 2024

Quick and high quality care Friendly service and affordable price Easy to schedule and completed on time More

by BLEHOUILLIER
Recommend Dealer
Yes
Employees Worked With
Dawn
Jan 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we want all our clients to have a comfortable and stress-free experience with us! It is great to hear everything was done quickly and to your satisfaction!

January 08, 2024

Had to go in for a software update, why couldn't Lincoln do it over the internet, my car is connected over WiFi... More

by ICEMANTECHNO
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez, Izayah Martinez
Jan 11, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 07, 2024

Fast, informative, Friendly! Loved showing my husband the video. The temporary waiting area was freezing especially when the service people came in and left the door open but oth More

by Mamabeardeern
Recommend Dealer
Yes
Employees Worked With
Randi
Jan 12, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

January 07, 2024

Technician seems to be more parts changer than diagnostic tech. Car was there for 5 days, we're told it was fixed, came to pick it up, same problem, another 5 days was fixed well. More

by hkbaker87
Recommend Dealer
No
Employees Worked With
Izayah Martinez, Izayah Martinez
Jan 12, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 07, 2024

I've had nothing but courteous and efficient service. Peace of mind that it's done right. More

by hanley3807
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez, Izayah Martinez
Jan 12, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

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