Gordie Boucher Lincoln of West Allis - Service Center

Brian in the service department was great to work with. He was friendly, knowledgeable, and always kept us notified of any additional work that needed to be performed and the costs involved He was friendly, knowledgeable, and always kept us notified of any additional work that needed to be performed and the costs involved More

Making the appointment by phone was quick, easy and friendly. When I arrived the Service Advisor was friendly and immediately started processing my service order and within minutes I was sitting in th friendly. When I arrived the Service Advisor was friendly and immediately started processing my service order and within minutes I was sitting in the waiting room watching the available TV to pass the time. The time was short for my routine service and paid my bill and was on my way in less than an hour with a serviced and freshly washed vehicle. Very satisfied with the whole process from appointment to out the door. More

Great body shop experience. Flexible and attentive to customer requests. Any issues are handled professionally and with customer satisfaction in mind. They stand by their work with a great warranty. K customer requests. Any issues are handled professionally and with customer satisfaction in mind. They stand by their work with a great warranty. Kevin was always prompt, had all the details attended to and handled all aspects of the work needing to be done. More

Work is always done in a timely fashion. I feel as though they’re always looking out for my best interest when it comes to my vehicle. they’re always looking out for my best interest when it comes to my vehicle. More

I always feel safe when I have my car serviced here. The coffee is good. People are friendly. The car is always washed for me. coffee is good. People are friendly. The car is always washed for me. More

Great at explaining services that are being done or need to be done and they make sure to get us the best deal by offering discounts to be done and they make sure to get us the best deal by offering discounts More

Brian worked with us to get a loaner and kept us informed of the status of the repair. Can't have enough communication between the service dept and customer of the status of the repair. Can't have enough communication between the service dept and customer More

You rate 100% with me ,I have no Issues with this You rate 100% with me ,I have no Issues with this Service center. Thank you very much. I will continue to get my car service there. You rate 100% with me ,I have no Issues with this Service center. Thank you very much. I will continue to get my car service there. More

I had an appointment on a Friday but they didn't have the part. I was told it would be there by the following Wednesday. Wednesday came and went and on Froday I called and spoke with someone but they never c part. I was told it would be there by the following Wednesday. Wednesday came and went and on Froday I called and spoke with someone but they never called back after taking my number. The following Tuesday I called back after waiting for a call I never received and they said they were just about to call me. A couple days later my car was fixed but there was a complete lack of communication the whole way. It's a Lincoln dealership, these are cheap cars and I expect a certain level of service that they fell way short of. I'll be going elsewhere from here on out as I need repairs. More

I came in to fix a rattle that developed under the truck after hitting a tire retread on the freeway as well as an oil change and tire rotate. They fixed the rattle and did all other service. They dropped m after hitting a tire retread on the freeway as well as an oil change and tire rotate. They fixed the rattle and did all other service. They dropped me off at my home and picked me up when it was finished. Vehicle was washed. My Navigator has 100k+ miles on it and I still received service like I just bought it yesterday. This is the 2nd brand new Navigator I've purchased at Boucher and I will no doubt get a 3rd from them when the time is right. I highly recommend Boucher for vehicle purchases as well as service or repairs, they are outstanding in every regard. More