Gordie Boucher Nissan of Greenfield - Service Center

I had to drop my vehicle off after hours, Cory called right away next morning, the issue diagnosed and parts ordered. He told me it would be ready next afternoon. Unfortunately the parts arrived later th right away next morning, the issue diagnosed and parts ordered. He told me it would be ready next afternoon. Unfortunately the parts arrived later than expected and it took an ex xtra day to finish. Still excellent service and I'm sure I will be back in the future for service and possibly my next vehicle purchase. More

Gordie Boucher does great service on my 2015 Nissan Xterra at reasonable prices. My 2015 Xterra has 141,156 miles on it and it runs great. Xterra at reasonable prices. My 2015 Xterra has 141,156 miles on it and it runs great. More

I appreciate the sales staff but am completely disappointed in the service department. I feel offended by the amount of times of deception. Amanda was the first person involved in this issue. It i disappointed in the service department. I feel offended by the amount of times of deception. Amanda was the first person involved in this issue. It is not totally her fault but she was person that did or was told to not mention the replacement part is different and will not function or match the same. My issue is currently still in progress. The service department has wastes hours of my time by my returning to the dealership, bring in for scheduled appointments, sitting and waiting for the service repair and it doesn't get fixed. Every time they assure me it is taken care of. This is the 3rd car I have purchased at this dealership. I had great experiences working with the sales staff. Leo and Kip have assisted me and my family all 3 times. They understood and found the right cars to meet needs. Can say enough about them. In past surveys I have given the dealership the highest rankings. I don't want to rank the whole dealership on the level of dislike I have for the service department. I want to make it clear the sales part of dealership warrants 10 stars if it that was possible and I would give the service part no stars!! More

Outstanding service from Amanda Madala. Gordie Boucher Nissan, Greendield is the place go for great service. Amanda let us know, along the way the process the service dept. was taking to r Gordie Boucher Nissan, Greendield is the place go for great service. Amanda let us know, along the way the process the service dept. was taking to repair the car. Service was very timely. Would also like to add entire dealership was extremely clean, Friendly knowledgeable staff. Will continue to purchase Nissans from this dealership. More

The extra work and explanation was not clear. .no update during work and payment added 3% extra fro credit card which never inform until payment counter. .no update during work and payment added 3% extra fro credit card which never inform until payment counter. More

Service was not very good; we (3rd party) dropped off a vehicle 6/2 for Sunroof issue diagnosis/ repair. Updates were few and far between, update information was inaccurate, and repairs took just shy of a vehicle 6/2 for Sunroof issue diagnosis/ repair. Updates were few and far between, update information was inaccurate, and repairs took just shy of a month. Kory did what he could but there was a serious breakdown on the back end to the point that the customer was asking for compensation due to time frame. More

Very kind and great customer service. Open and honest. Pleasant lobby to wait in. And fast. Open and honest. Pleasant lobby to wait in. And fast. More

I had my Maxima towed to the dealership after an unfortunate attempted theft of it in downtown Milwaukee. Thankfully Boucher Nissan was able to order a new passenger side window and get my keys repr unfortunate attempted theft of it in downtown Milwaukee. Thankfully Boucher Nissan was able to order a new passenger side window and get my keys reprogrammed within a day and I had my car ready in less than 2 days! The insurance company wanted me to take it elsewhere to get it repaired but I insisted on taking it to Boucher Nissan. Amanda was amazing to work with and helped me get my vehicle back quickly! I’m a customer for life! More

Everyone was so helpful, from start to finish. Everything was clearly explained before any work was done. Everything was clearly explained before any work was done. More

I love Duke Huffman and Donovan, they took great care of me, like how a costumer should be treated and went the extra mile for me !!! me, like how a costumer should be treated and went the extra mile for me !!! More