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Gordie Boucher Nissan of Greenfield - Service Center

Greenfield, WI

4.6
2,014 Reviews

2,014 Reviews of Gordie Boucher Nissan of Greenfield - Service Center

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April 12, 2021

My first call was not returned to setup the fist appointment. They had vehicle for 8 hours and never called me to let me know it was done ( it was there for an oil change). I had to call them. I More

by Chris.Moore
Recommend Dealer
No
Employees Worked With
timohty leblanc
Apr 30, 2021 -

Gordie Boucher Nissan of Greenfield responded

Chris, thank you for giving us the opportunity to discuss this further with you. If there is anything else we can do for you, please reach out to us.

April 12, 2021

It has been almost 5 weeks since I picked up the car, and still waiting for software update. This is very frustrating, and I am getting angry. This is unacceptable! More

by LYNN903
Recommend Dealer
No
Employees Worked With
Duke Huffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Nissan of Greenfield responded

Lynn - thank you for bringing this to our attention. Unfortunately, we are unable to find your full name in our system to contact you directly. At your earliest convenience, please reach out to our Service Manager, Tim Lange, at 414-543-1234 so we can discuss this further with you. We hope to hear from you soon.

April 08, 2021

We were really pleasantly surprised with the outstanding detail job you did on our SUV Murano. It truly looks like a new car inside and out. And our SUV came to you as a real mess; lots and lots of dog ha More

by Marty & Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Casey, Matt Bogacki
Apr 27, 2021 -

Gordie Boucher Nissan of Greenfield responded

Marty & Becky - we are thrilled to hear you were satisfied with your vehicle's detail!

April 07, 2021

I stopped in Saturday to buy all season floor mats for my new 2021 Altima. Everyone was very friendly and helpful from the time I pulled in the lot to the time I left. More

by LISA.CONATY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jess Hendren
Apr 27, 2021 -

Gordie Boucher Nissan of Greenfield responded

It was our pleasure, Lisa! We hope you are enjoying your new 2021 Nissan Altima!

April 07, 2021

I recently had an oil change and wheel rotation at Gordie Boucher Nissan on my 2020 Murano. From Jessica who scheduled my appointment and then checked me in, to the lovely waiting room, and finally to the s More

by RICHARDJANOWIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Hendren
Apr 27, 2021 -

Gordie Boucher Nissan of Greenfield responded

We are happy to hear you had a positive service visit with us here at Boucher, Richard!

Apr 28, 2021 -

RICHARDJANOWIAK responded

As "Arnold" says "I will be back".

April 06, 2021

My experience has always been great, the greeting of Dennis or Duke is warming. They seem to go above just what you came in for, it softened the cost of repairs :) More

by MG411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Casey
Apr 27, 2021 -

Gordie Boucher Nissan of Greenfield responded

Thanks for sharing!

April 05, 2021

I happy to say our recalled air bag was properly installed in our Nissan Everything was taken care of in a short amount of time More

by SHUTTLEMAN9216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justine Grimm, Dennis Casey, Matt Bogacki, Anjali Mahay, Jess Hendren, Jason Fischer
Apr 27, 2021 -

Gordie Boucher Nissan of Greenfield responded

Thank you for the 5-star review!

April 02, 2021

Absolutely amazing service kept me posted as to what I needed Was also done in a timely fashion I was simply amazed how fast it was. More

by Snibbies411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Nissan of Greenfield responded

Thanks for the positive review!

April 02, 2021

I always have great service when ever I come into have my car serviced. All the staff are friendly and wiling to help and answer any questions that I or my husband may have. More

by Kalileyer91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Casey
Apr 27, 2021 -

Gordie Boucher Nissan of Greenfield responded

Thank you for sharing!

March 27, 2021

Jessica has a friendly demeanor. She's easy to talk to. Follows through, explains well. A great employee. If I owned a company I would hire her away from Gordie Boucher Nissan. More

by cjsandner
Recommend Dealer
Yes
Employees Worked With
Jess Hendren
Mar 30, 2021 -

Gordie Boucher Nissan of Greenfield responded

Thank you for the review!

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