Gordie Boucher Nissan of Greenfield - Service Center

I have found most of my experiences here to be affordable, smooth and effortless; but this experience I was quite disappointed that I was advised of one price over the phone ($390), then when I ar affordable, smooth and effortless; but this experience I was quite disappointed that I was advised of one price over the phone ($390), then when I arrived to pick up my vehicle and pay my bill that it had increased to $470, without any explanation. I explained to the individual that he had said that the amount would be $390, and he immediately went to check on the issue, and then returned to say that he could not have said that number. I asked him if he was calling me a liar or that I was being honest with him. He responded that there must have been some miscommunication, (semantics), this is the only bill I was waiting to pay so I highly doubt I miss heard him, when he most likely had many, many prices he had given customers over the phone. Yet I was wrong. I expect people to keep their word, or at least provide adequate explanation as to why the charges were significantly more then I was previously told. Maybe trying to say I am sorry I may have given you the wrong amount or hey how about your next oil change and car wash be on us. Unfortunately, I was left with a much higher bill then I had been quoted and the word “miscommunication “ ringing in my ears. For the past 5 years I have spoke highly of this dealership and have been very pleased with the work and employees, but after this unfortunate experience and “miscommunication” I do not think in good conscious I would be able to recommend this dealership any longer. More

It was good.. the service rep was nice and helpful came in for oil change looking forward to my next visit thank you have a nice day in for oil change looking forward to my next visit thank you have a nice day More

Although I had not bought my vehicle from here, you fulfill all the service needs. Honest, fair and friendly. Would not go anywhere else. As always, thank you. fulfill all the service needs. Honest, fair and friendly. Would not go anywhere else. As always, thank you. More

I love working with Dennis. He explains the checklist thoroughly. Hes fast efficient friendly and polite. I will be coming back. Keep up the great work. thoroughly. Hes fast efficient friendly and polite. I will be coming back. Keep up the great work. More

Great Experience! I always have a great experience every time I visit this dealership. Dennis Casey is a pleasure to work with! He never upsells, tells us exactly what I always have a great experience every time I visit this dealership. Dennis Casey is a pleasure to work with! He never upsells, tells us exactly what is needed, and helps get our service done timely and accurately. Definitely ask for Dennis when you go! More

I have had my Nissan Altima in for some needed maintenance. My experience with the staff at your store was courteous, prompt and professional. I will bring my car back here in the future. Duke is maintenance. My experience with the staff at your store was courteous, prompt and professional. I will bring my car back here in the future. Duke is very personable and friendly, and doesn’t try to sell me repairs my car doesn’t need. More

Duke Huffman searched for me different performance tires and price options. Guided me through what my car needed and offered a ride home while the work was being done. I'm completely satisfied with what and price options. Guided me through what my car needed and offered a ride home while the work was being done. I'm completely satisfied with what Duke has done for me during this visit along with the service team. Thank you. More

Justine Grimm is great to work with. She is very helpful, clear in her communication and makes sure her promises are kept. Overall, the best in your location helpful, clear in her communication and makes sure her promises are kept. Overall, the best in your location More

Excellent service and quality customer care. Great staff and excellent communication. The staff know my vehicle better than I do. I would recommend the dealership for all of the follow up after Great staff and excellent communication. The staff know my vehicle better than I do. I would recommend the dealership for all of the follow up after a vehicle purchase. More

Wonderful Staff! The team at Gordie Boucher Nissan of Greenfield were very kind and were able complete a routine service in a timely and professional manner. Everyone The team at Gordie Boucher Nissan of Greenfield were very kind and were able complete a routine service in a timely and professional manner. Everyone was kind and thorough. I will be returning. More