Gordie Boucher Nissan of Greenfield - Service Center

Customer service great Always the best customer service. Everything is explained fully and promptly taken care of. Never feel rushed. You feel like they really care about a Always the best customer service. Everything is explained fully and promptly taken care of. Never feel rushed. You feel like they really care about any concerns you may have. More

Very accommodating-better service than most! Very pleased with this service call - was quicker than last time. Issue popped up and Jessica Hendren explained it, had two mechanics check the issue Very pleased with this service call - was quicker than last time. Issue popped up and Jessica Hendren explained it, had two mechanics check the issue and we made an appointment for the next day. She even called first thing in the morning with an update! Loved that. More

Great service Jessica Hendren was my advisor. Pleasant. Friendly. Informative. Definitely a”10”. Explained everything. And the service was fast...got out in l Jessica Hendren was my advisor. Pleasant. Friendly. Informative. Definitely a”10”. Explained everything. And the service was fast...got out in less than two hours. More

Awesome! I came in for a possible electrical concern and it turned out to be nothing, they went the extra mile to help me out. Would recommend this dealership! I came in for a possible electrical concern and it turned out to be nothing, they went the extra mile to help me out. Would recommend this dealership! More

Oil change and tire rotation I was told one hour of service time then told 1 hr 45 10 minutes later. I had other appts. that day and it did get done in 1 hr 15. Thanks! I think it I was told one hour of service time then told 1 hr 45 10 minutes later. I had other appts. that day and it did get done in 1 hr 15. Thanks! I think it is very important to promise oil and tire changes in 1 hr or less. I do see and feel pressure to get more service work done by all dealers that provide service and that's why I have my own mechanic. More

Great Service Our Service Tech, Duke, is great. He is always professional, knowledgeable and makes sure our service needs are always met. The Service we receive g Our Service Tech, Duke, is great. He is always professional, knowledgeable and makes sure our service needs are always met. The Service we receive gives us confidence in continuing to buy our vehicles from the Boucher dealership. More

Great service Every time I go to Boucher I get amazing service. They are fast, friendly, and sweet. I was scared after buying a new car and then worrying about goin Every time I go to Boucher I get amazing service. They are fast, friendly, and sweet. I was scared after buying a new car and then worrying about going in and asking a ton of questions about it. But they were patient and answered everything with ease! Thanks Boucher. More

Nissan unable to repair problem I have just 3,000 miles on my 2018 Rouge, lately it has developed a vibration on the steering wheel and floorboard. I took it in to Gordie Boucher an I have just 3,000 miles on my 2018 Rouge, lately it has developed a vibration on the steering wheel and floorboard. I took it in to Gordie Boucher and was advised that the vibration is coming from the engine and that based on the CVT transmission and vehicle design this is common symptom to this vehicle. I looked on line and have seen several complaints about this same vibration since at least 2015. # 1 if this problem has been around that long why hasn't it been corrected? #2 if someone pays almost $30,000. for a car it shouldn't have this problem. The service person advised that there is NOTHING that can be done about it. 3# Nissan if this is how you do business and treat you customers I have to tell you .... you lost me as well as some friends and relatives as a customer. More

Complete Service Easy to deal with explains options available and what needs to be done now and what can wait. Also explains why it may be beneficial to do something Easy to deal with explains options available and what needs to be done now and what can wait. Also explains why it may be beneficial to do something now to save some money. More

Always amzing Always the best customer service. Ryan, the sales manage,and Duke in the service department took great care of me as I got my lease ready to turn in. Always the best customer service. Ryan, the sales manage,and Duke in the service department took great care of me as I got my lease ready to turn in. Thanks everyone! More