Gordie Boucher Nissan of Greenfield - Service Center

I took my new Frontier in for its first oil change and tire rotation on 5/1 at 8:30AM. After leaving I noticed multiple chips on my front grill in the same spot from what I believe was caused by something tire rotation on 5/1 at 8:30AM. After leaving I noticed multiple chips on my front grill in the same spot from what I believe was caused by something on the techs pants/shirt rubbing up against it while performing the oil change, it is quite the reach to fill the oil on a Frontier. No protection was placed over the grill during the service (you can see directly into the service bays through the windows inside the dealership). Also, I noticed this morning while confirming the oil level that my air intake box was left opened/misaligned, allowing unfiltered air into my engine. I saw the filter removed during the service for inspection. It also took 1.5 hours with an appointment for the service. Completely unacceptable, I can no longer trust Gordie Boucher Nissan of Greenfield with my new vehicle. More

I recently contacted the Nissan Service Department about my air conditioner not getting cold and was fortunate to speak with Amanda C. Madala. From start to finish, Amanda was professional, helpful, and ext my air conditioner not getting cold and was fortunate to speak with Amanda C. Madala. From start to finish, Amanda was professional, helpful, and extremely efficient. She quickly scheduled me for the soonest available appointment and made sure all my concerns were addressed. When I arrived at the dealership, Amanda greeted me right away, took my keys, and kept me updated while my vehicle was being diagnosed. She clearly explained the issue and the cost of the repair, which I approved. To my surprise and delight, Amanda arranged a courtesy vehicle for me while my car was being serviced—a gesture I truly appreciated. Amanda’s friendly attitude, clear communication, and outstanding customer service turned a potentially stressful situation into a smooth and pleasant experience. She went above and beyond. Thank you, Amanda! More

The staff was well attentive to me regarding my vehicle. Staff kept me updated on the progress of my vehicle. The staff is very pleasant. Overall, everyone did a great job. Staff kept me updated on the progress of my vehicle. The staff is very pleasant. Overall, everyone did a great job. More

Prompt service. Helped save money with bundle. Educated me on additional services recommended. Gave me a ride when shuttle driver was not available Helped save money with bundle. Educated me on additional services recommended. Gave me a ride when shuttle driver was not available More

Had some additional wait time and could have gone faster. Liked the free water and coffee Liked the free water and coffee More

Had my truck in for an oil change, everything was done perfect as always, Amanda and the staff are always very attentive. perfect as always, Amanda and the staff are always very attentive. More

All the staff is very kind and pleasant. We had duke, he sat down and explained everything to us. We known him for years and this is why we keep bringing our past and present vehicles here n We had duke, he sat down and explained everything to us. We known him for years and this is why we keep bringing our past and present vehicles here no complaints about this dealership More

Always great customer service even with last minute issues! Feels like we are family ?? issues! Feels like we are family ?? More

Best Service a person can ask for. They value us as a customer and always treat us special. They value us as a customer and always treat us special. More

Pleasant, willing to make you feel at home,detailed, not pushy They are honest,reliable and trustworthy pushy They are honest,reliable and trustworthy More