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Gordie Boucher Nissan of Greenfield - Service Center

Greenfield, WI

4.6
2,014 Reviews

2,014 Reviews of Gordie Boucher Nissan of Greenfield - Service Center

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April 27, 2025

It was great I liked the text updates regarding my vehicle The people that work there are very professional More

by Jbarrera520
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joaquin and Amanda
Apr 27, 2025 -

Gordie Boucher Nissan of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Nissan of Greenfield. Matt Luchini Service Manager 414-543-1234

April 27, 2025

The overall experience was excellent 5. The work on my vehicle was not good I had brakes put on, and am now having issues with braking More

by VLMABRA2012
Recommend Dealer
No
Employees Worked With
Donovan Kohls
Apr 30, 2025 -

Gordie Boucher Nissan of Greenfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Luchini Service Manager 414-543-1234

April 26, 2025

The greeting in to the shop area was vary profile and tech sent a video of the proses More

by TIMLYNN58@gmail.com
Recommend Dealer
Yes
Employees Worked With
The service shop
Apr 26, 2025 -

Gordie Boucher Nissan of Greenfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Nissan of Greenfield to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Luchini Service Manager 414-543-1234

April 26, 2025

On April 23, 2025, I brought my vehicle in for a tire issue and routine oil change. Upon arrival, I was promptly assisted by Kory Lambert, whose professionalism and courteous manner set a positive tone f More

by GWMSJR9423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Gordie Boucher Nissan of Greenfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Nissan of Greenfield. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 414-543-1234

April 26, 2025

Great attitude and very informative. Keeps you updated on how the work is proceeding explained what was needed and how to fix it More

by JSUSNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Madala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Gordie Boucher Nissan of Greenfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 414-543-1234

April 25, 2025

2nd time bringing it for the same problem, still not fixed with a clear answer why. Release paperwork also has incorrect problem reported. More

by Eboni.dodd
Recommend Dealer
No
Employees Worked With
Amanda Madala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Madala
Apr 29, 2025 -

Gordie Boucher Nissan of Greenfield responded

We're sorry to hear about your experience, Eboni, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Matt Luchini Service Manager 414-543-1234

April 25, 2025

Kip went above and beyond for me and my family. He made sure we were as comfortable as possible and he even played with my daughter. He is the definition of exceptional customer service! More

by CHRISTOPHERCOLONLOPEZ
Recommend Dealer
Yes
Employees Worked With
Kip
Apr 25, 2025 -

Gordie Boucher Nissan of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Nissan of Greenfield. Matt Luchini Service Manager 414-543-1234

April 25, 2025

Quick Ken was thorough and the service was quick. I didn't have to wait long More

by MEL1EPEA
Recommend Dealer
Yes
Employees Worked With
Ken
Apr 25, 2025 -

Gordie Boucher Nissan of Greenfield responded

Thanks for sharing about your experience with Ken here at Gordie Boucher Nissan of Greenfield. We appreciate your business and hope to see you again soon! Matt Luchini Service Manager 414-543-1234

April 25, 2025

Arrived at 7 AM for an oil change on my car. The service was done. My car was washed and I was back home by 8 o’clock. Excellent service. More

by SUSANAGNEW22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton Neal
Apr 25, 2025 -

Gordie Boucher Nissan of Greenfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Nissan of Greenfield. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 414-543-1234

April 25, 2025

I brought my car in for an oil change and tire rotation. I was told they couldn’t do my tire rotation which I paid for when I bought my new tires because I have swollen lug nuts never heard of anything like More

by JPRUBY1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Gordie Boucher Nissan of Greenfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Matt Luchini Service Manager 414-543-1234

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