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Gordie Boucher Nissan of Greenfield - Service Center

Greenfield, WI

4.6
2,052 Reviews

2,052 Reviews of Gordie Boucher Nissan of Greenfield - Service Center

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August 12, 2022

Oil change and tire rotation on my Versa. In and out in exactly an hour! Great service experience’ More

by mjkmhk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey
Aug 15, 2022 -

Gordie Boucher Nissan of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 05, 2022

Horrible customer service. I went in for an Oil change and the service advisor notified me that I had corrosion on my battery. I asked her do I need to buy a new one she insist More

by reginadavis90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Heinz/ Audrey G.
Aug 11, 2022 -

Gordie Boucher Nissan of Greenfield responded

Regina, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 03, 2022

They don’t call you when your parts come in . You have to call yourself. SUV came in 3 times for the same problem . More

by LIGHTHOUSE54
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Duke Huffman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Gordie Boucher Nissan of Greenfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Alex Hienz, Service Manager 262-543-1234

August 02, 2022

Quick service. Clean surroundings, although a little noisy. Associates too chatty and laughing. Polite service advisor, Quintin. A mask should have been worn by More

by KLPWORKS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Quintin Neal
Aug 02, 2022 -

Gordie Boucher Nissan of Greenfield responded

Thank you for your feedback! We sincerely appreciate your business, and please don't hesitate to let us know if we can be of further assistance.

August 01, 2022

Gordie Boucher Nissan of Greenfield always provides me with friendly and professional services. The customer waiting area is the nicest I've ever been in with comfortable seating, refreshments, tv and fr More

by HBSEELIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lambert, Kory
Aug 02, 2022 -

Gordie Boucher Nissan of Greenfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gordie Boucher Nissan of Greenfield. Please don't hesitate to reach out if you need anything else.

July 30, 2022

The mechanics can't quite figure out what the problem is with my vehicle but the HR dept is having my vehicle looked at again, for no charge! That makes up for everything! I still trust in Nissan! More

by Jenncjennc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Hendren
Aug 01, 2022 -

Gordie Boucher Nissan of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Nissan of Greenfield.

July 29, 2022

It seemed like along time for the oil change and tire rotation. I had to ask about a car wash which added another 20 minutes. On all my other visits they always asked me if I wanted a wash. Overall I h More

by NEPSON0526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bogacki
Aug 01, 2022 -

Gordie Boucher Nissan of Greenfield responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

July 29, 2022

They’re very committed to service, it’s not something You look forward to, but with expertise and explanation they ease the pain. More

by MG411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Casey
Aug 01, 2022 -

Gordie Boucher Nissan of Greenfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Nissan of Greenfield, we look forward to having you as one of our valued customers for many more years to come!

July 27, 2022

Even though they were short service advisors the service that I received was friendly and efficient More

by TOMKOCH44
Recommend Dealer
Yes
Employees Worked With
Audrey Groneck
Jul 27, 2022 -

Gordie Boucher Nissan of Greenfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 22, 2022

I had service and was very satisfied. I am thankful the noise complaint was handled and it is back to normal. More

by TERYLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Groneck
Aug 15, 2022 -

Gordie Boucher Nissan of Greenfield responded

Thank you for the 5 stars!

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