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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
697 Reviews
Call Service Center (262) 257-9649

697 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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January 28, 2024

Angela was knowledgeable, courteous and understanding of our problem She should get a raise because of her positive attitude More

by GEGEMARIEN
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
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Jan 30, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're so glad you enjoyed working with Angela! We will be sure to share your kind words with her! We do hope we can be of assistance in the future. Take care!

January 28, 2024

They were super easy to deal with Communication was great as well. Quick and efficient More

by Mimitaffet
Recommend Dealer
Yes
Employees Worked With
Tim
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Jan 30, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 28, 2024

People are friendly and informative and always do a good job. I appreciate the pick up and delivery service as it saves me a lot of time and hassle. More

by shafer361
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz Karissa Rohde
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Jan 30, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2024

Warrantee recall work. They called and explained why the vehicle needed the work and arranged an appointment. Work took about 45 minutes. Everything went well. More

by TPLANTEN
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Jan 30, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 27, 2024

Quick easy informative. Awesome customer service great work went above and beyond will be back for future work. More

by Bielertd95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen
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Jan 30, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! We can't wait to see you again, have a great day.

January 27, 2024

Awesome people to work with. My sales representative and my service representatives as well as the entire team at village Ford are amazing. More

by FXRS_88
Recommend Dealer
Yes
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Jan 30, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hello there, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 27, 2024

Crew was Responsive, great follow up, on time delivery of services and obvious happy coworkers. High marks indeed!! More

by Daveblanchard19
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Jan 30, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Dave, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 27, 2024

Courteous, helpful answers questions offers solutions Gets the job done. Liked the courtesy pick up More

by Fanman
Recommend Dealer
Yes
Employees Worked With
Timothy Gallitz on service sheet
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Jan 27, 2024 -

Fanman responded

Thank you for a non stressed car maintenance service. The courtesy pick up and drop off was very much appreciated. Convenient and I didn't have to get all dressed up and deal with the elements. My time is important and your service has made me more happy to deal with GB of Thiensville.

January 26, 2024

Really love the pick up service. Was on time very punctual. Very convenient service you have More

by Mikewo0
Recommend Dealer
Yes
Employees Worked With
Angela Carr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Jan 30, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Mike, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

January 26, 2024

Angela is fantastic. Always addresses me by my name, explains things clearly and is willing to help in any way More

by Nferris11
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Jan 30, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

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