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Tim Gallitz
Tim Gallitz at Gordie Boucher Village Ford of Thiensville

Tim Gallitz

Service Advisor

Gordie Boucher Village Ford of Thiensville

121 N. Main Street
Thiensville, WI 53092

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4.9
410 Reviews

Dealership Experience

36 yrs, 4 mos

4.9

410 Reviews

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410 Reviews of Tim Gallitz

August 01, 2026

Dealership Rating
Employee Rating

I had a very good experience with Tiffany. She is patient, takes the time to listen, and treats her customers with seriousness, respect, and professionalism. More

by Gonen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Fisher, Katie Kerby, Stephen Sheperd

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Aug 01, 2026

Gordie Boucher Village Ford of Thiensville responded

It’s great to hear our service staff were patient, attentive, and professional while working on your Ford F-150. Thank you for the five-star review and for trusting us with your vehicle. Anthony Garbo General Sales Manager 262-242-1100

July 30, 2026

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Employee Rating

Service was adequate and timely although with a rattle when rear car door is closed. More

by SUEDUVERNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

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Jul 30, 2026

Gordie Boucher Village Ford of Thiensville responded

Sue, thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. Please reach out to us so we can speak directly, and we'll address your concerns in detail. Anthony Garbo General Sales Manager 262-242-1100

July 28, 2026

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Employee Rating

First timer with your oil change service. Brought my F150 and new Explorer in and had a great experience. More

by BILL@HIRSCHINGER.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2026

Gordie Boucher Village Ford of Thiensville responded

Thanks for choosing our oil change service for your Ford F-150 and Explorer. We’re glad the visit went smoothly and look forward to helping keep your vehicles in great shape. Anthony Garbo General Sales Manager 262-242-1100

July 26, 2026

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Employee Rating

I think Gordy Boucher in Theinsville was very professional, courteous and fair dealership to work with. They even picked up my car and fixed it after I bought it because I missed something in the More

by JMENTE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cathey, Tom Fisher, Hirak Patel, Katie Kerby, Stephen Sheperd

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Jul 26, 2026

Gordie Boucher Village Ford of Thiensville responded

It’s wonderful to hear you found our team professional and courteous and that having your Ford Edge picked up for follow-up service made things easier. We look forward to supporting you and your Edge for many years ahead. Thank you for sharing your experience. Katie Anthony Garbo General Sales Manager 262-242-1100

July 23, 2026

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Got my truck in right away quick service and very helpful and personable was nice for them to pick up and deliver my truck back. More

by diannetrad59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

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Jul 23, 2026

Gordie Boucher Village Ford of Thiensville responded

We were happy to get your Ford F-150 in promptly and arrange pickup and delivery for you. It’s great to hear our team made the service helpful and personable. Thank you for sharing your positive experience, and we look forward to serving you again. Anthony Garbo General Sales Manager 262-242-1100

July 13, 2026

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Employee Rating

Everyone at Gordie Bouche was extremely helpful and detailed. They texted me with every step of the repair and even sent a video of what was done to my car. Very impressed! More

by mjanasik11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby , I believe his name was Greg. He picked up my car and dropped it off. He was extremely professional, helpful, and made sure to explain all the details to me.

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Jul 13, 2026

Gordie Boucher Village Ford of Thiensville responded

It’s wonderful to hear our team kept you informed throughout your Lincoln service. We’re glad the texts and video walkthrough helped you see exactly what was done. Thanks for sharing your feedback, and we hope to serve you again. Anthony Garbo General Sales Manager 262-242-1100

July 02, 2026

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Employee Rating

I feel when a certain amount is spent, the credit card charge should be waived More

by Dborowiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 05, 2026

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to write this review. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Gordie Boucher Village Ford of Thiensville are glad to have you as a customer. Anthony Garbo General Sales Manager 262-242-1100

June 30, 2026

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Employee Rating

Great service department and desk crew with quick in and out. There’s good coffee too More

by MMASSA1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 30, 2026

Gordie Boucher Village Ford of Thiensville responded

Thank you for sharing your experience. We’re glad our Ford service team got you in and out quickly and that you enjoyed the coffee. Tim and the rest of the crew look forward to serving you again. Anthony Garbo General Sales Manager 262-242-1100

June 17, 2026

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Employee Rating

They did an excellent job - quickly and cost effectively- assessing and fixing our ford truck! More

by tpmitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

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Jun 18, 2026

Gordie Boucher Village Ford of Thiensville responded

Thank you for letting us know our team assessed and repaired your Ford F-150 quickly and affordably. We’re pleased to hear you’re satisfied with the service. We look forward to assisting you again in the future. Anthony Garbo General Sales Manager 262-242-1100

June 03, 2026

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Employee Rating

Tim and Justin in Service quickly diagnosed a failing water pump when I stopped with my F-150 without an appointment. During the service the cause of a rough engine idle during cold starting was identif More

by ALAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2026

Gordie Boucher Village Ford of Thiensville responded

Wonderful to hear Tim was able to assist so promptly when you stopped in with your Ford. We’re pleased the water pump concern and the rough idle were resolved efficiently. Thanks for highlighting our team’s thorough work and for trusting our Ford service department. Anthony Garbo General Sales Manager 262-242-1100

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