Tim Gallitz
Service Advisor
Gordie Boucher Village Ford of Thiensville
121 N. Main Street
Thiensville, WI 53092
Dealership Experience
36 yrs, 5 mos
415 Reviews
Write a Review415 Reviews of Tim Gallitz
September 03, 2026
Normally I give this service center a high review. This time I can't. My car was picked up for service and once that was done, I got a call saying the work was completed and my car was ready to be r This time I can't. My car was picked up for service and once that was done, I got a call saying the work was completed and my car was ready to be returned. I had to wait 3 hours for that to happen! Just before it was finally returned, I call a call saying it was ready and I needed to make a payment. I explained that in the first call I would be paying by check and had the check ready to give to the driver. The second caller did not seem to be aware of this. Seems like the right hand doesn't know what the left hand is doing. Once the car was returned, I politely asked why it took so long to get the car back. His response was "I have no idea. They just told me to bring the car back.". More
Other Employees Tagged: Katie Ison
September 03, 2026
The recall items seemed to be fixed and the team got my car in for this service with in a day. I also appreciated they returned the car to our home. Thank you. car in for this service with in a day. I also appreciated they returned the car to our home. Thank you. More
Other Employees Tagged: Katie Ison
August 22, 2026
Wonderful friendly service. Very efficient process. Pleasant waiting area both inside and outside. Refreshments provided while waiting. Very efficient process. Pleasant waiting area both inside and outside. Refreshments provided while waiting. More
Other Employees Tagged: Katie Ison
August 01, 2026
I had a very good experience with Tiffany. She is patient, takes the time to listen, and treats her customers with seriousness, respect, and professionalism. She is patient, takes the time to listen, and treats her customers with seriousness, respect, and professionalism. More
Other Employees Tagged: Tom Fisher, Katie Ison, Stephen Sheperd
July 30, 2026
Service was adequate and timely although with a rattle when rear car door is closed. when rear car door is closed. More
Other Employees Tagged: Katie Ison
July 26, 2026
I think Gordy Boucher in Theinsville was very professional, courteous and fair dealership to work with. They even picked up my car and fixed it after I bought it because I missed something in the professional, courteous and fair dealership to work with. They even picked up my car and fixed it after I bought it because I missed something in there and I’m looking forward to a long-term relationship with this dealership. More
Other Employees Tagged: Alan Cathey, Tom Fisher, Hirak Patel, Katie Ison, Stephen Sheperd
July 23, 2026
Got my truck in right away quick service and very helpful and personable was nice for them to pick up and deliver my truck back. and personable was nice for them to pick up and deliver my truck back. More
Other Employees Tagged: Katie Ison

