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Tim Gallitz
Tim Gallitz at Gordie Boucher Village Ford of Thiensville

Tim Gallitz

Service Advisor

Gordie Boucher Village Ford of Thiensville

121 N. Main Street
Thiensville, WI 53092

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4.9
405 Reviews

Dealership Experience

36 yrs, 3 mos

4.9

405 Reviews

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405 Reviews of Tim Gallitz

July 13, 2026

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Employee Rating

Everyone at Gordie Bouche was extremely helpful and detailed. They texted me with every step of the repair and even sent a video of what was done to my car. Very impressed! More

by mjanasik11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby , I believe his name was Greg. He picked up my car and dropped it off. He was extremely professional, helpful, and made sure to explain all the details to me.

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Jul 13, 2026

Gordie Boucher Village Ford of Thiensville responded

It’s wonderful to hear our team kept you informed throughout your Lincoln service. We’re glad the texts and video walkthrough helped you see exactly what was done. Thanks for sharing your feedback, and we hope to serve you again. Anthony Garbo General Sales Manager 262-242-1100

July 02, 2026

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I feel when a certain amount is spent, the credit card charge should be waived More

by Dborowiak
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 05, 2026

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to write this review. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Gordie Boucher Village Ford of Thiensville are glad to have you as a customer. Anthony Garbo General Sales Manager 262-242-1100

June 30, 2026

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Great service department and desk crew with quick in and out. There’s good coffee too More

by MMASSA1952
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 30, 2026

Gordie Boucher Village Ford of Thiensville responded

Thank you for sharing your experience. We’re glad our Ford service team got you in and out quickly and that you enjoyed the coffee. Tim and the rest of the crew look forward to serving you again. Anthony Garbo General Sales Manager 262-242-1100

June 17, 2026

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They did an excellent job - quickly and cost effectively- assessing and fixing our ford truck! More

by tpmitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

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Jun 18, 2026

Gordie Boucher Village Ford of Thiensville responded

Thank you for letting us know our team assessed and repaired your Ford F-150 quickly and affordably. We’re pleased to hear you’re satisfied with the service. We look forward to assisting you again in the future. Anthony Garbo General Sales Manager 262-242-1100

June 03, 2026

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Tim and Justin in Service quickly diagnosed a failing water pump when I stopped with my F-150 without an appointment. During the service the cause of a rough engine idle during cold starting was identif More

by ALAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2026

Gordie Boucher Village Ford of Thiensville responded

Wonderful to hear Tim was able to assist so promptly when you stopped in with your Ford. We’re pleased the water pump concern and the rough idle were resolved efficiently. Thanks for highlighting our team’s thorough work and for trusting our Ford service department. Anthony Garbo General Sales Manager 262-242-1100

May 30, 2026

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The options provided for tire replacement was very helpful. The car wash option was not provided as was done in the past. More

by BILLSAUER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

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Jun 02, 2026

Gordie Boucher Village Ford of Thiensville responded

Thanks for sharing about your experience with Gordie Boucher Village Ford of Thiensville. We appreciate your business and hope to see you again soon! Anthony Garbo General Sales Manager 262-242-1100

May 14, 2026

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Friendly staff, good service, willing to help, polite, not too busy, offers shuttle service as well More

by GKUCK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hirak Patel

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May 14, 2026

Gordie Boucher Village Ford of Thiensville responded

Thanks for sharing your experience with Gordie Boucher Village Ford of Thiensville. Hirak, Tim, and our team appreciate your business and hope to see you again soon! Anthony Garbo General Sales Manager 262-242-1100

May 12, 2026

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Exceptional service department always keeps you informed about your vehicles progress plus the service video More

by T.roloff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

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May 13, 2026

Gordie Boucher Village Ford of Thiensville responded

It’s great to know our service department kept you informed on your Ford Fusion’s progress and that the video gave you a clear look at the work. Thank you for sharing your experience. We look forward to helping you again on your next visit. Anthony Garbo General Sales Manager 262-242-1100

May 10, 2026

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Great job, time in and out was on schedule. Friendly helpful people who take care of their customers. More

by dan schmitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

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May 10, 2026

Gordie Boucher Village Ford of Thiensville responded

Thank you for letting us know about your Ford Ranger service. We’re glad we kept your appointment on schedule and that our team was friendly and helpful. Please reach out if we can assist you again. Anthony Garbo General Sales Manager 262-242-1100

May 04, 2026

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Employee Rating

Installed AT vs AS tires as specified. Customer requested All Season Pirelli tires. Dealer installed All Terrain Pirelli tires. Issue were reported by the customer but not resolved by the More

by Bnayflish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service department

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May 07, 2026

Gordie Boucher Village Ford of Thiensville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Anthony Garbo General Sales Manager 262-242-1100

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