Tim Gallitz

Work was done in a timely fashion vehicle was taken in as soon as paperwork was done soon as paperwork was done More

by THKREBS Verified Customer Verified Customer

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Always excellent service and customer friendly…We woukd recommend Boucher for auto purchase and maintenance… recommend Boucher for auto purchase and maintenance… More

by dennis.joyce Verified Customer Verified Customer

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Was very pleased with excellent service I received from all of the personnel at Gordie Boucher. all of the personnel at Gordie Boucher. More

by jgiageos Verified Customer Verified Customer

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I always get great service at Boucher, no matter which dealership I go to. Thanks Boucher! dealership I go to. Thanks Boucher! More

by Cmandel33 Verified Customer Verified Customer

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Always good advice from Tim the service advisor & keeps me on top of critical preventative maintenance. With a smile! me on top of critical preventative maintenance. With a smile! More

by rgenrich Verified Customer Verified Customer

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Good service and on time. Especially like when work performed is on video file and for mine to review. Especially like when work performed is on video file and for mine to review. More

by JMEIHSNER Verified Customer Verified Customer

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I am extremely disappointed with how this service visit was handled. I originally brought my Bronco Sport in because of multiple warning messages. I was told the vehicle was fine, and based on that reassur was handled. I originally brought my Bronco Sport in because of multiple warning messages. I was told the vehicle was fine, and based on that reassurance I authorized approximately $1,200 in preventative maintenance while the vehicle was already at the dealership. Only afterward, while the vehicle was still there, the warnings returned and I was told the AWD module had an internal fault and needed replacement. I authorized another $1,275 repair because I was told that was the diagnosed problem. I ultimately paid approximately $2,700 before getting the vehicle back. On my first drive after pickup, the charging-system warning returned. I immediately contacted the dealership and brought the vehicle back. I have now been told the generator/alternator needs replacement for approximately another $1,800. What frustrates me most is the sequence. I authorized significant optional preventative maintenance because I had been told the vehicle was fine. If I had known there was still a major unresolved problem, I would have prioritized that money toward repairing the vehicle instead. I am now in the position of having spent approximately $2,700 and being unable to afford the additional repair the dealership says the vehicle needs. I also found communication throughout this process frustrating and had to repeatedly push for explanations and diagnostic documentation. Regardless of whether the AWD module and generator ultimately both required replacement, I do not feel this process gave me the information I needed to make informed decisions about where to spend my money. I picked up the vehicle believing the problem had been addressed and immediately found that it had not been. This experience has seriously damaged my confidence in this service department. More

by naderpejman23 Verified Customer Verified Customer

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Very friendly. I had to reschedule. It wasnt a problem. My car was done quickly. I had to reschedule. It wasnt a problem. My car was done quickly. More

by edmontano Verified Customer Verified Customer

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Excellent service experience from start to finish. Scheduling was easy, and Jake was particularly helpful. The team was on time picking up and returning my truck, kept me informed throughout the proce Scheduling was easy, and Jake was particularly helpful. The team was on time picking up and returning my truck, kept me informed throughout the process, and sent a helpful video highlighting the work performed. Very convenient and professional. More

by MOMA.VIDAKOVIC Verified Customer Verified Customer

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Oil change was done promptly and thorough. Video was provided detailing the work done under the blood. Video was provided detailing the work done under the blood. More

by SSTDJT Verified Customer Verified Customer

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