Tim Gallitz
Service Advisor
Gordie Boucher Village Ford of Thiensville
121 N. Main Street
Thiensville, WI 53092
Dealership Experience
36 yrs, 2 mos
401 Reviews
Write a Review401 Reviews of Tim Gallitz
June 03, 2026
Tim and Justin in Service quickly diagnosed a failing water pump when I stopped with my F-150 without an appointment. During the service the cause of a rough engine idle during cold starting was identif water pump when I stopped with my F-150 without an appointment. During the service the cause of a rough engine idle during cold starting was identified and corrected. Attention to detail, thorough diagnosis/repair and thorough explanations have been my consistent experience at Gordie Boucher Thiensville. More
May 30, 2026
The options provided for tire replacement was very helpful. The car wash option was not provided as was done in the past. helpful. The car wash option was not provided as was done in the past. More
Other Employees Tagged: Katie Kerby
May 14, 2026
Friendly staff, good service, willing to help, polite, not too busy, offers shuttle service as well not too busy, offers shuttle service as well More
Other Employees Tagged: Hirak Patel
May 12, 2026
Exceptional service department always keeps you informed about your vehicles progress plus the service video about your vehicles progress plus the service video More
Other Employees Tagged: Katie Kerby
May 10, 2026
Great job, time in and out was on schedule. Friendly helpful people who take care of their customers. Friendly helpful people who take care of their customers. More
Other Employees Tagged: Katie Kerby
May 04, 2026
Installed AT vs AS tires as specified. Customer requested All Season Pirelli tires. Dealer installed All Terrain Pirelli tires. Issue were reported by the customer but not resolved by the Customer requested All Season Pirelli tires. Dealer installed All Terrain Pirelli tires. Issue were reported by the customer but not resolved by the dealer. Changed my rating from 3 to 5 stars. About a week later received a phone call and was offered to install right tires with no extra charges. Good dealer. They owned the issue and fix it to customers satisfaction. More
Other Employees Tagged: Service department
May 02, 2026
Great service and price. Were very courteous and helpful. Very nice and .. accommodating .very clean . Were very courteous and helpful. Very nice and .. accommodating .very clean . More
Other Employees Tagged: Katie Kerby , Emily Knope
April 22, 2026
Always good communication before and during appointments. Personable and professional. Like video of service. Timely. Personable and professional. Like video of service. Timely. More
Other Employees Tagged: Katie Kerby , Emily Knope
March 14, 2026
A while ago, I received a Ford recall notice for my F250. I called Tim about it after opening the envelop and reading the message. He told me to bring it in for an inspection the very next day. I really a I called Tim about it after opening the envelop and reading the message. He told me to bring it in for an inspection the very next day. I really appreciated his accommodating me on such short notice. That is the consistent story of my long and satisfying relationship with Boucher Village Ford and Tim Gallitz. 'Tim always goes above and beyond to make things convenient for me and my family. And his vehicle service knowledge and expertise in unrivaled. He is generally able to accurately diagnose issues after just hearing a description of the symptoms. He collaborates with his technicians in service and is always on top of where they are in the process of repair and what they are finding. We have counted on Tim and the dealer's quality technicians to keep our vehicles safe and dependable on the road over these many years. Thank you, Tim, and Boucher technicians. More
Other Employees Tagged: Boucher Service Technicians
February 12, 2026
Great experience buying my 2025 bronco. Service and parts have done custom accessory installations for me. Parts are quick, service is great! These folks are awesome, friendly and know thei Service and parts have done custom accessory installations for me. Parts are quick, service is great! These folks are awesome, friendly and know their fords. Only place I'll go. More
Other Employees Tagged: Hirak Patel

