Tim Gallitz
Tim Gallitz at Gordie Boucher Village Ford of Thiensville

Tim Gallitz

Service Advisor

Gordie Boucher Village Ford of Thiensville

121 N. Main Street
Thiensville, WI 53092

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4.9
401 Reviews

Dealership Experience

36 yrs, 2 mos

4.9

401 Reviews

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401 Reviews of Tim Gallitz

June 03, 2026

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Employee Rating

Tim and Justin in Service quickly diagnosed a failing water pump when I stopped with my F-150 without an appointment. During the service the cause of a rough engine idle during cold starting was identif More

by ALAN
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2026

Gordie Boucher Village Ford of Thiensville responded

Wonderful to hear Tim was able to assist so promptly when you stopped in with your Ford. We’re pleased the water pump concern and the rough idle were resolved efficiently. Thanks for highlighting our team’s thorough work and for trusting our Ford service department. Anthony Garbo General Sales Manager 262-242-1100

May 30, 2026

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The options provided for tire replacement was very helpful. The car wash option was not provided as was done in the past. More

by BILLSAUER2
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Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

Jun 02, 2026

Gordie Boucher Village Ford of Thiensville responded

Thanks for sharing about your experience with Gordie Boucher Village Ford of Thiensville. We appreciate your business and hope to see you again soon! Anthony Garbo General Sales Manager 262-242-1100

May 14, 2026

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Friendly staff, good service, willing to help, polite, not too busy, offers shuttle service as well More

by GKUCK
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Recommend Dealer
Yes

Other Employees Tagged: Hirak Patel

May 14, 2026

Gordie Boucher Village Ford of Thiensville responded

Thanks for sharing your experience with Gordie Boucher Village Ford of Thiensville. Hirak, Tim, and our team appreciate your business and hope to see you again soon! Anthony Garbo General Sales Manager 262-242-1100

May 12, 2026

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Exceptional service department always keeps you informed about your vehicles progress plus the service video More

by T.roloff
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Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

May 13, 2026

Gordie Boucher Village Ford of Thiensville responded

It’s great to know our service department kept you informed on your Ford Fusion’s progress and that the video gave you a clear look at the work. Thank you for sharing your experience. We look forward to helping you again on your next visit. Anthony Garbo General Sales Manager 262-242-1100

May 10, 2026

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Great job, time in and out was on schedule. Friendly helpful people who take care of their customers. More

by dan schmitt
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Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

May 10, 2026

Gordie Boucher Village Ford of Thiensville responded

Thank you for letting us know about your Ford Ranger service. We’re glad we kept your appointment on schedule and that our team was friendly and helpful. Please reach out if we can assist you again. Anthony Garbo General Sales Manager 262-242-1100

May 04, 2026

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Installed AT vs AS tires as specified. Customer requested All Season Pirelli tires. Dealer installed All Terrain Pirelli tires. Issue were reported by the customer but not resolved by the More

by Bnayflish
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Recommend Dealer
Yes

Other Employees Tagged: Service department

May 07, 2026

Gordie Boucher Village Ford of Thiensville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Anthony Garbo General Sales Manager 262-242-1100

May 02, 2026

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Great service and price. Were very courteous and helpful. Very nice and .. accommodating .very clean . More

by rocksog
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Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby , Emily Knope

May 02, 2026

Gordie Boucher Village Ford of Thiensville responded

We’re pleased our team provided courteous, helpful, and accommodating service during your Ford Explorer visit in a clean facility at a great price. Thank you for sharing your experience and we look forward to assisting you again. Anthony Garbo General Sales Manager 262-242-1100

April 22, 2026

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Always good communication before and during appointments. Personable and professional. Like video of service. Timely. More

by RUTHBRYEBRADEN
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Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby , Emily Knope

Apr 22, 2026

Gordie Boucher Village Ford of Thiensville responded

Thank you for highlighting our clear communication and timely service on your Ford Escape. We’re glad the video updates made the process more transparent and that our team’s approach felt both personable and professional. We look forward to keeping your Escape running smoothly on your next visit. Katie Kerby Service Manager katie.kerby@boucher.com

March 14, 2026

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A while ago, I received a Ford recall notice for my F250. I called Tim about it after opening the envelop and reading the message. He told me to bring it in for an inspection the very next day. I really a More

by TX FLOOD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Boucher Service Technicians

Mar 14, 2026

Gordie Boucher Village Ford of Thiensville responded

We’re grateful for your long-standing Ford F-250 service relationship. We’re pleased Tim could arrange your inspection so promptly and work alongside our technicians to keep your family’s vehicles safe and dependable. Thank you for trusting our team over the years. Katie Kerby Service Manager katie.kerby@boucher.com

February 12, 2026

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Great experience buying my 2025 bronco. Service and parts have done custom accessory installations for me. Parts are quick, service is great! These folks are awesome, friendly and know thei More

by 3HARRISBOYS
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Recommend Dealer
Yes

Other Employees Tagged: Hirak Patel

Feb 12, 2026

Gordie Boucher Village Ford of Thiensville responded

It’s fantastic to hear your excitement about the 2025 Bronco. We’re glad our parts team could handle your custom accessories quickly and that our service crew provided the friendly, Ford-focused expertise you needed. We appreciate you choosing us as your go-to spot. Adam Swanson Service Manager 262-242-1100

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