Tim Gallitz
Tim Gallitz at Gordie Boucher Village Ford of Thiensville

Tim Gallitz

Service Advisor

Gordie Boucher Village Ford of Thiensville

121 N. Main Street
Thiensville, WI 53092

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4.8
415 Reviews

Dealership Experience

36 yrs, 5 mos

4.8

415 Reviews

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415 Reviews of Tim Gallitz

September 14, 2026

Dealership Rating
Employee Rating

Oil change was done promptly and thorough. Video was provided detailing the work done under the blood. More

by SSTDJT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 15, 2026

Gordie Boucher Village Ford of Thiensville responded

Transparent updates are central to how our service team operates. Hearing that your oil change was prompt and thorough and that the video of work under your Expedition Max’s hood was helpful means a lot to our service team. Anthony Garbo General Sales Manager 262-242-1100

September 03, 2026

Dealership Rating
Employee Rating

Normally I give this service center a high review. This time I can't. My car was picked up for service and once that was done, I got a call saying the work was completed and my car was ready to be r More

by BBRONSKI
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Katie Ison

September 03, 2026

Dealership Rating
Employee Rating

The recall items seemed to be fixed and the team got my car in for this service with in a day. I also appreciated they returned the car to our home. Thank you. More

by DIANA.RAASCH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katie Ison

August 22, 2026

Dealership Rating
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Wonderful friendly service. Very efficient process. Pleasant waiting area both inside and outside. Refreshments provided while waiting. More

by MARY.SPENCER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katie Ison

Aug 23, 2026

Gordie Boucher Village Ford of Thiensville responded

Our service team enjoyed providing friendly and efficient care for your Ford Ranger. Knowing you found our waiting area comfortable, both indoors and outdoors, and enjoyed the refreshments means a lot to us. Thank you for the five-star rating. Anthony Garbo General Sales Manager 262-242-1100

August 11, 2026

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The service department is great, always friendly and they listen to what you have to say no pressure. More

by FORTHISGIRL
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Recommend Dealer
Yes

Other Employees Tagged: Tiffany Breuer

Aug 11, 2026

Gordie Boucher Village Ford of Thiensville responded

Your note about our service department being friendly, attentive, and pressure-free shows the experience we aim to deliver. We’re glad we could take care of your Ford Escape and appreciate your five-star rating. Anthony Garbo General Sales Manager 262-242-1100

August 01, 2026

Dealership Rating
Employee Rating

I had a very good experience with Tiffany. She is patient, takes the time to listen, and treats her customers with seriousness, respect, and professionalism. More

by Gonen
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Recommend Dealer
Yes
Aug 01, 2026

Gordie Boucher Village Ford of Thiensville responded

It’s great to hear our service staff were patient, attentive, and professional while working on your Ford F-150. Thank you for the five-star review and for trusting us with your vehicle. Anthony Garbo General Sales Manager 262-242-1100

July 30, 2026

Dealership Rating
Employee Rating

Service was adequate and timely although with a rattle when rear car door is closed. More

by SUEDUVERNELL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katie Ison

Jul 30, 2026

Gordie Boucher Village Ford of Thiensville responded

Sue, thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. Please reach out to us so we can speak directly, and we'll address your concerns in detail. Anthony Garbo General Sales Manager 262-242-1100

July 28, 2026

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Employee Rating

First timer with your oil change service. Brought my F150 and new Explorer in and had a great experience. More

by BILL@HIRSCHINGER.NET
Service Price Transparency
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Recommend Dealer
Yes
Jul 28, 2026

Gordie Boucher Village Ford of Thiensville responded

Thanks for choosing our oil change service for your Ford F-150 and Explorer. We’re glad the visit went smoothly and look forward to helping keep your vehicles in great shape. Anthony Garbo General Sales Manager 262-242-1100

July 26, 2026

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Employee Rating

I think Gordy Boucher in Theinsville was very professional, courteous and fair dealership to work with. They even picked up my car and fixed it after I bought it because I missed something in the More

by JMENTE1962
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 26, 2026

Gordie Boucher Village Ford of Thiensville responded

It’s wonderful to hear you found our team professional and courteous and that having your Ford Edge picked up for follow-up service made things easier. We look forward to supporting you and your Edge for many years ahead. Thank you for sharing your experience. Katie Anthony Garbo General Sales Manager 262-242-1100

July 23, 2026

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Employee Rating

Got my truck in right away quick service and very helpful and personable was nice for them to pick up and deliver my truck back. More

by diannetrad59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Ison

Jul 23, 2026

Gordie Boucher Village Ford of Thiensville responded

We were happy to get your Ford F-150 in promptly and arrange pickup and delivery for you. It’s great to hear our team made the service helpful and personable. Thank you for sharing your positive experience, and we look forward to serving you again. Anthony Garbo General Sales Manager 262-242-1100

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