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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
692 Reviews
Call Service Center (262) 257-9649

692 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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November 14, 2023

People at the front desk are always friendly and courteous. They explain issues in a very direct way. The service department does extraordinary work. More

by jacobsedlet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2023

Able to work on my car on very short notice On a timely manner Yes More

by DONGIDDY68
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Nov 22, 2023 -

Gordie Boucher Village Ford of Thiensville responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future.

November 11, 2023

Absolutely Awesome. Technicians know their way around vehicles. Dealership stays in touch and kept me well informed. More

by patricklittle63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician
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Nov 22, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hello there, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

November 11, 2023

Everyone is always very nice and helpful. Service is great and repairs are accurate. I will continue to come back. More

by WBSCOTT77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Baue
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Nov 22, 2023 -

Gordie Boucher Village Ford of Thiensville responded

We are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Feel free to reach out to us if you need anything. Have a wonderful day.

November 10, 2023

I trust the competence of the mechanics and the service writers. Therefore I will continue to have my service work done at Boucher. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
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Nov 22, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi Don, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

November 09, 2023

Manager Mike was very helpful in resolving the problem. with the battery.. It would constantly drain down to the point of not starting. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi Gary, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2023

Did a great job. Very nice and on time. Professional and a very good value. More

by Rcsteinmetz32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

November 09, 2023

Service department went above and beyond to fix my issue with my headlight and battery More

by Tammie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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Nov 10, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi Tammie, we're pleased to know we have been able to exceed your expectations and really help you out! We do hope we can be of assistance in the future. Take care!

November 09, 2023

I have been going there for a few years and the service has always been done the right way the first time. The staff is always polite and listen to what you say. They are always friendly. More

by SPONHOLZ110
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Carr
Report | Print
Nov 09, 2023 -

SPONHOLZ110 responded

Thank you for a job well done

November 04, 2023

Great service and friendly staff! Thanks for keeping my Ford Escape in great condition and top shape More

by ARIASVANIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Report | Print
Nov 08, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We do hope we can be of assistance in the future. Take care!

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