Gordie Boucher Village Ford of Thiensville - Service Center

A really good experience. They sent a courtesy loaner car and performed the required service on my Lincoln. Simple stuff. An oil change and a software upgrade. But done very They sent a courtesy loaner car and performed the required service on my Lincoln. Simple stuff. An oil change and a software upgrade. But done very well. The big test is my husband’s brand new Mustang convertible. It’s back a second time in less than a month for an electrical issue. Battery keeps going dead after 4 or 5 days of not being used. If they can resolve this issue we will be extremely impressed. More

Very smooth and calm transaction. Good communication with sales and finance department. O areal a great experience Good communication with sales and finance department. O areal a great experience More

They care about you and the service you receive after the sale. Mark Ford has been my salesman for a number of years. I buy all my cars from him. sale. Mark Ford has been my salesman for a number of years. I buy all my cars from him. More

They were quick and efficient. Also the staff was very nice with great communication and updates Also the staff was very nice with great communication and updates More

I greatly appreciated that there wasn’t any pressure to make a purchase. Sales staff was very knowledgeable and friendly! make a purchase. Sales staff was very knowledgeable and friendly! More

Generally a good service center however a documentation error resulted in out of pocket expenses when it should have been a warranty item. error resulted in out of pocket expenses when it should have been a warranty item. More

Wonderful Location and Staff. Was able to answer all question. R&R was preformed to perfection. Was able to answer all question. R&R was preformed to perfection. More

The individuals that work at this particular dealership are awesome! I’ve been buying my vehicles here for over 40years. My salesman, Mark Ford, is the best and everyone else is great. Highly recommend! are awesome! I’ve been buying my vehicles here for over 40years. My salesman, Mark Ford, is the best and everyone else is great. Highly recommend! More

Michael Wemmer works hard to get the service you need in a timely manner. Really appreciate his effort. a timely manner. Really appreciate his effort. More

The whole team at Gordie Boucher Village Ford took GREAT care of me and my vehicle needs! I am grateful for their consistent efforts towards customer satisfaction. They are all so friendly and accommodating care of me and my vehicle needs! I am grateful for their consistent efforts towards customer satisfaction. They are all so friendly and accommodating. This is my 4th purchase from them. I recommend them 100%! More