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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
697 Reviews
Call Service Center (262) 257-9649

697 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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November 16, 2022

Prompt service upon arrival and took about the time I was told. Would have been nice to have beverages available to people waiting for their car. Most places do. More

by GRAFTONSTEVE1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 15, 2022

Dissatisfied. We will be buying our cars elsewhere. Will be moving vehicle servicing somewhere else. More

by JIM
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Nov 18, 2022 -

Gordie Boucher Village Ford of Thiensville responded

We're sorry to see you did not have a 5 star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. Please give us a call to discuss further. Sales: Tom Fisher, General Manager 262-242-1100 Service: Michael Wemmer, Service Manager 262-242-1100

November 14, 2022

Great dealership to buy either a used car or a new one. Great staff there. More

by DESPITZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Gordie Boucher Village Ford of Thiensville responded

We are very happy to have provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

October 21, 2022

Superior service, superior personnel, timely service, can not say enough about how we have been treated More

by WISACSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for choosing Gordie Boucher Village Ford of Thiensville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 20, 2022

Everyone was helpful and the service was great. Everything was explained and done in a timely manner. More

by jeanraywrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Jean, Thank you for choosing Gordie Boucher Village Ford of Thiensville. Your feedback and rating mean a lot to us. We're glad Angela was able to help, and we hope to see you again!

October 12, 2022

Boucher Village Ford’s service department and advisors are the best! They take such good care of us. Many thanks! More

by RFOSTERMUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Village Ford of Thiensville.

September 07, 2022

Prompt. Service consultants know their stuff. Clean environment. Completion of service in timely fashion. Only complaint is they do not routinely wash cars w More

by CAMPYMAN1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to submit a review. We are so glad our team could assist you with your service needs. We truly appreciate your business. We apologize, however, that we missed the mark on the car wash. If you would like to further discuss your concerns, feel free to give me a call at your convenience. Michael Wemmer, Service Manager 262-242-1100

September 06, 2022

The service department worked diligently to resolve my problem Brian was easy to talk with More

by RUSS.ZEBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your business and this review. We're happy to hear Brian and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Russ, please let us know.

August 26, 2022

Close to my home and they made sure that my needs were taken care of. More

by SANDDDUBRAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
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Aug 29, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 08, 2022

Great service, helpful staff. Have been coming here for 8 plus years. Thank you for your quality care. More

by DKRMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2022 -

Gordie Boucher Village Ford of Thiensville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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