Gordie Boucher Village Ford of Thiensville - Service Center

I scheduled a "Works" oil change and tire rotation with Tim and dropped off my car off early in the morning. Later in the morning, Tim called to tell me my car was ready. I told him I also needed to sche Tim and dropped off my car off early in the morning. Later in the morning, Tim called to tell me my car was ready. I told him I also needed to schedule Works appointments for my truck and another car as well. He suggested that I bring my truck in next when picking up my car, and then dropping off my other car when the truck was finished. Although this was not a major repair, it is a fine example of how Tim, his associate , Angie, and Service Manager, Kevin, are always looking for ways to make things more convenient for their customers and accommodative their special requests. His suggestion saved me plenty of additional time that would have been needed making and keeping multiple appointments for Works oil changes over the next couple of weeks. We appreciate and rely on Tim, Angie and Kevin to keep our "fleet" of seasoned, but solid vehicles safe and on the road. Thanks again, Tim. More

As busy as they are Tim works with me to get great service. My work schedule is difficult to predict. service. My work schedule is difficult to predict. More

Everyone was friendly and helpful. Service was quick. Mark Ford assistance in finding the person to help answer a question. Mark Ford assistance in finding the person to help answer a question. More

People were friendly & service was quick! Tim answered all my questions. They called me to say my car was ready about 45 min after I dropped it off. all my questions. They called me to say my car was ready about 45 min after I dropped it off. More

I am glad to have them next door to my work place and for the exceptional work and pricing that they provide for me. the exceptional work and pricing that they provide for me. More

Very fast and friendly service every time I go for maintenance or have questions! Thank you maintenance or have questions! Thank you More

Always a hassle-free experience. The service department had my oil changed and tires rotated in under an hour! had my oil changed and tires rotated in under an hour! More

There service dept is always friendly and quick when you schedule an appt. Will continue to use Gordie Boucher. schedule an appt. Will continue to use Gordie Boucher. More

Great service and a friendly staff. They always get the work done on time and it's done right. work done on time and it's done right. More

Very quick! Have had horrible experiences with other dealerships service departments. They asked if I had any FordPass rewards and this was something the last dealership never mentioned, and turns out I dealerships service departments. They asked if I had any FordPass rewards and this was something the last dealership never mentioned, and turns out I had enough for a free oil change. Very nice staff as well More