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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
710 Reviews

710 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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June 02, 2021

Drop off SUV before service hours. no need to talk, made appointment a few days prior with request for the works oil change. Pick up, no issues found, no reason to talk. Just Hi, Bye, Thanks More

by DSTEIN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the great review!

May 27, 2021

Good and prompt service. The staff is always friendly and helpful if I have any questions. The service is always prompt and the service work doesn't seem to take that long. More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Dale- thank you for the kind words! We are pleased to hear that your experience with us in service was a positive one!

May 17, 2021

I will recommended Gordie Boucher. Mark was knowledgeable and very diligent. The whole transaction was painless and easy to manage in one afternoon. Great Service! More

by ANGELYES30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ford
May 21, 2021 -

Gordie Boucher Village Ford of Thiensville responded

It was our pleasure! Thank you for recommending us, please let us know if we can be of any further assistance!

May 14, 2021

Friendly, knowledgeable staff. Kept me updated with status of service. I had my oil changed so not a whole lot else to say this day More

by mkenney6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for the review!

May 05, 2021

Great service and friendly people as usual they know what the problem is how to fix it and treat you with respect. Waiting area has coffee and snacks TV great dealership More

by SPOTTEDTFARMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the review!

April 30, 2021

I appreciate Tim and Angie always looking out for me. They are both very courteous, helpful, knowledgeable, patient, efficient, and professional! 😊 My family, and I have had Ford’s for a plethora of ye More

by SALLYMCCOMIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
May 04, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the review, Sally!

April 26, 2021

Only one employee is wearing a mask and behind plexiglass. No other staff member seems to be aware of the pandemic. No distancing. All other aspects of this dealership are great. More

by TOOTHFAIRYHQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for bringing this to our attention. When you have the opportunity, please reach out to our General Manager, Henry Tessmer, at 262-242-1100 so we can discuss this further with you.

April 21, 2021

Schedule my appointment online was convenient. The staff is friendly and courteous. Service work was completed on time and as promised. The pricing was fair and competitive. A dealer that you can trust! More

by Xtremeryd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ramthun, Mark Ford
Apr 27, 2021 -

Gordie Boucher Village Ford of Thiensville responded

We are thrilled to hear you were satisfied with your recent service experience!

April 21, 2021

The best experience! Tim in service was excellent! So appreciative to get in right away and get my car fixed! Tim and team were great! Thank you! More

by JOYSZOO
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the positive review!

April 19, 2021

My husband came in for our first oil change on our new Persian Green Titanium Ford Escape that we bought in February. It is a 2020. More

by MAR56FR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the positive review!

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