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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
710 Reviews

710 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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April 15, 2021

Prompt and courtesy service and why do I need to put down 25 words. This would make me not want to do a survey. Gave great prices on tires. More

by MARTYBECKER48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to write this review, Marty! We hope to see you again in the future.

April 15, 2021

All the service people are always friendly, polite, helpful and professional. They make the process very simple and easy and the pricing is very fair. I actually look forward to my visits. We have a More

by John W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Village Ford of Thiensville responded

We appreciate the review and recommendation, John!

April 13, 2021

Got steering aligned for the 3rd time since I purchased the vehicle, still not right. Nice, friendly people but this issue and another has made me feel like I'm not satisfied. More

by Jason Cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

Always OUTSTANDING SERVICE... They go above and beyond on all their service.. They call promptly when finished.. The only place I will go for service! They are the BEST More

by KDMITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin!
Apr 27, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the wonderful review!

March 30, 2021

Kevin was professional, listened, and assured us they would resolve all issues. Thank you By the way stupid to have 25 word minimum: this will be last review More

by TSCHLEIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

We appreciate you taking the time to write this review!

March 24, 2021

The staff is very friendly and the service was well done. Service dept is very reliable. In sales we have worked with Mark for well over 20 years and it’s always a pleasure. More

by PAMANDROY1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

We are thrilled you have had success with both our Sales & Service Departments here at Boucher!

March 18, 2021

Everything was done that was asked for. The service was wonderful-staff great to deal with. Very professional and complete service and promised on time. More

by MERNEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

We are thrilled you had a 5-star experience with our Service Department!

March 12, 2021

The only reason it's not a 5 is the time it takes , versus a oil change place. But I am sure they do a much better job at the Ford dealer More

by DAVID.A.BORN55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your review and feedback, David!

March 11, 2021

Excellent great service Tim Angie and Kevin are the greatest highly recommended I wouldn't go anywhere else they're the best service department I've ever been to More

by TAZCARR88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the recommendation and review!

March 10, 2021

Prompt service; friendly interactions; easy to make appointment; good advice; always available for questions and concerns; user friendly folks in service and front office Thanks More

by JEFFSTEARNS2620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the 5-star review!

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