Gordie Boucher Village Ford of Thiensville - Service Center

Appreciate the consistent, competent service of our vehicles. Kevin, Tim and Angie listen to problem descriptions and provide thorough explanations of findings and any future maintenance. vehicles. Kevin, Tim and Angie listen to problem descriptions and provide thorough explanations of findings and any future maintenance. More

Always excellent service staff is very kind and understanding. Have bought 4 cars from Boucher and have never been disappointed. my experience has been great! understanding. Have bought 4 cars from Boucher and have never been disappointed. my experience has been great! More

Always great service. Angie in service was super! Explained everything for me, with no pressure for things that were "suggested" but not immediately essential. I went with everything that she su Explained everything for me, with no pressure for things that were "suggested" but not immediately essential. I went with everything that she suggested. Even though we'd normally shop around for a battery (and mine was "good" but low...), the price given was in line and having it installed was easiest. Service is always great. And, when it's time for my next car, I will once again come to Mark Ford. More

We have purchased our cars from Schmitt and now Boucher for over 25 years. It has always been a good experience for both sales and service. for over 25 years. It has always been a good experience for both sales and service. More

Always receive excellent service. All of the staff I interact with are kind, knowledgeable and attentive to safety (virus). While my car received service I was able to wait in a very comfortable spot i interact with are kind, knowledgeable and attentive to safety (virus). While my car received service I was able to wait in a very comfortable spot in the showroom. I was checked on Multiple times to see if I would like something to drink or needed anything. More

Had my water pump go out and it was covered under my contract. Tim made making sure I was covered and dealing with my claim as smooth and effortless as possible. He definitely went above and beyond to contract. Tim made making sure I was covered and dealing with my claim as smooth and effortless as possible. He definitely went above and beyond to take the stress out of the situation and to make sure that I was back on the road as soon as possible. More

The service is always excellent. The service staff, Angie, Tim, and Kevin take care of all our cars perfectly. I highly recommend them for service. Angie, Tim, and Kevin take care of all our cars perfectly. I highly recommend them for service. More

Always pleased with the service I receive.Exceptional Always pleased with the service I receive. Exceptional group of people! I always feel welcome when I come in and find it a very pleasant exprience. Always pleased with the service I receive. Exceptional group of people! I always feel welcome when I come in and find it a very pleasant exprience. More

I love this dealership! I have bought all of my cars from here! The staff's customer service goes above and beyond! They make you feel like family. Kudos to all! here! The staff's customer service goes above and beyond! They make you feel like family. Kudos to all! More

Tim seems to have correctly diagnosed the source of a modest, but persistent oil leak issue with our clean, but high mileage Milan. After replacement of multiple gaskets and seals, it looks like the iss modest, but persistent oil leak issue with our clean, but high mileage Milan. After replacement of multiple gaskets and seals, it looks like the issue has been fully resolved. Tim has always given us straight advice on what repairs are needed, or not needed, to solve service issues. He also makes sure any relevant coupons, or discounts are applied to our invoice without our even asking. That is very much appreciated. In this case, although not an inexpensive repair, we should be able to get plenty of additional miles and years out of the vehicle. I rely on Tim, Angie and Service Manager Kevin to keep my family's vehicles in safe and dependable condition. They have certainly earned our trust and confidence over the years. More