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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
710 Reviews

710 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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March 06, 2021

Angie was my service advisor for this Mustang oil change/inspection and minor leak investigation. She later called me with the leak repair estimate. When I went to pick up the car, she told me the More

by TX FLOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for sharing your experience with us - we are glad it was a positive one! We appreciate your kind words about our Service Department & hope to see you again in the future!

February 27, 2021

Angie, Tim, and Kevin are the best at service. They never make me wait long. There are always goodies on the sales floor, Mark always says hello and offers me something. More

by DLHORT1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the positive review!

February 26, 2021

GREAT FORD STORE, I WOULD NOT GO ANYWHERE ELSE aLSO, i WORK FOR Boucher Village Ford. I have been doing dealer trades from this location for sixteen years ! More

by CATMANDON@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

We appreciate the positive review and continuous loyalty to us!

February 25, 2021

Service Department is top notch. You have some great people working there tell management to keep them. Boucher is truly my favorite dealership now that The one in Newburg does not sell Fords anymore. More

by TWEBERJJSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin and maybe Mark
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the positive review!

February 17, 2021

took the Edge back a few times and noise couldn't be replicated while at dealership so we recorded it on our phone and they then had a hunch what the problem was. More

by MARK.HOBLER
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Mark - thank you for sharing your experience with us!

February 05, 2021

Very friendly, courteous and reliable. FUN fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun fun More

by GREWOLINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ramthun
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the review!

February 02, 2021

From buying my 2015 Edge to follow up service work, everything turned out great. I highly recommend Boucher Village ford in Thiensville. Overall I am very happy. More

by P8D45S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
Apr 02, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for choosing Boucher!

January 28, 2021

Gordie Boucher service department always does great work. I highly recommend them. The service department manager, writers, and techs give great customer service. We have been using the dealership for man More

by dtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ramthun - Excellent service
January 23, 2021

They are the best they’ve helped me in several They are the best they’ve helped me in several situations everything is done in a timely manner and everyone that works there is so friendly and nice More

by UNAINOZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the 5-star review!

January 18, 2021

Got an oil change and tire rotation. Everyone in service and sales is always friendly and courteous. Waiting area is comfortable and service was done in a reasonable amount of time. A pleasant experience al More

by WRX fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for sharing!

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