Gordie Boucher Village Ford of Thiensville - Service Center

Always a very friendly and very professional and trying to help. ( i don't have twenty five words to write in this review) :) thank you to help. ( i don't have twenty five words to write in this review) :) thank you More

I had waited waited 3 weeks for tires to come from Costco. I called Tim at Boucher Theinsville and he had them in a day! He also fixed my front end control arm. My Escape drives great now. On top of i Costco. I called Tim at Boucher Theinsville and he had them in a day! He also fixed my front end control arm. My Escape drives great now. On top of it the tires were $50 dollars less at Boucher. Very pleased with there service. More

Great car buying experience! Mark Ford gave us all the time we needed to test drive cars and the team also worked with us on some good financing options (better than what I was pre-approved for). Very hap time we needed to test drive cars and the team also worked with us on some good financing options (better than what I was pre-approved for). Very happy with our SUV and definitely recommend Boucher For to anyone looking for a good deal and great service! More

Always a very friendly atmosphere. Service technicians go out of their way to help you. Good explanation of service done and advice for work needed out of their way to help you. Good explanation of service done and advice for work needed More

Service Department is just outstanding. You achieve this by working hard..every day..they are the A TEAM! Kevin Ramthun clearly has his eye on the leadership necessary to provide a consistent experience. by working hard..every day..they are the A TEAM! Kevin Ramthun clearly has his eye on the leadership necessary to provide a consistent experience. More

The service is excellent. The people in service, Angie and Tim, are amazing. Thorough, cost effective, and kind. We have three cars that we bought and are serviced at Gordie Boucher, we keep coming back b and Tim, are amazing. Thorough, cost effective, and kind. We have three cars that we bought and are serviced at Gordie Boucher, we keep coming back because of excellence. More

I've worked with Village Ford for over 30 years! I love the personalized service. They always find the specific vehicle that I'm looking for. The service department gives honest feedback with my service an the personalized service. They always find the specific vehicle that I'm looking for. The service department gives honest feedback with my service and repairs. More

I made an appointment to have my Explorer's rear parking assist and backup camera repaired as well as a Works oil change. During the course of the Works multi point inspection, they noticed a rear pinion s assist and backup camera repaired as well as a Works oil change. During the course of the Works multi point inspection, they noticed a rear pinion seal leak. Angie called with an estimate and offered a loaner as they needed to keep my truck at least overnight for parts. Next day, the Explorer was good as new. I forgot to inquire about possible service coupons, or specials, but when I looked at the invoice, Angie had already applied all applicable coupons specials and discounts available--without me even asking. This is truly a high quality, customer-focused operation. Thank you, Angie. We drive clean, but high mileage cars that we purchased new and rely on Service Manager Kevin, Angie and Tim to keep them in top operating condition for our family. The hallmarks of their service offering are exceptional customer focus, high quality, reasonably priced repairs and pleasant demeanor. All in all, they deliver excellent automotive service value. More

We are always treated like a new customer. They are friendly and very good workers in getting your car out quickly. They have drinks available and snacks. friendly and very good workers in getting your car out quickly. They have drinks available and snacks. More

All of the people in service are very helpful and courteous and do all they can to help. My only reason for the 4 star instead of the 5 star rating is l never give the highest rating. Even though courteous and do all they can to help. My only reason for the 4 star instead of the 5 star rating is l never give the highest rating. Even though they all do a GREAT job and Angie finds some discount, the company may be able to help senior prices. More