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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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October 12, 2022

Excellent service and care. I’m very happy with how my car is driving and how they took care of me as a customer. More

by PSMARLETTEJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2022

We always feel taken care of! Thank you for accommodating our vehicle/family's needs! More

by RosalindaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Gorges
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandler Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Service Dept.
Oct 17, 2022 -

Gorges Volvo Cars responded

Thank you for trusting us with it! We appreciate the opportunity and will continue to make sure all is well!

October 09, 2022

The entire team at Gorges Volvo is so professional and kind. They have been accommodating and effective for every service appointment. More

by SMUELLER75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory and Josh in the Service Department. , Charles Erickson
Oct 17, 2022 -

Gorges Volvo Cars responded

We will always do what we can to get you taken care of. Thank you for your loyalty over the years!

October 06, 2022

Great over the phone service with Chris and inshop service with John. Issue was fixed in a day. More

by STIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vanmeter
October 04, 2022

I left my XC 90 for 80k service prior to leaving town for a long weekend trip, Staff notified me of the work that was needed or recommended and discussed it with me. The work was completed and the car ready More

by ejanet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Gorges Volvo Cars responded

Glad we could take care of everything and while you were out. We hope your trip was fantastic and look forward to seeing you next time!

October 03, 2022

Service dept is always great! I was there for some warranty work that had been done already. Jeep refused to do it so I had to come back to Volvo. It was not a great time for me a More

by MCOOPER-HUBBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Gorges Volvo Cars responded

We appreciate the feedback and will work on doing better to engage with service clients on the sales side.

October 03, 2022

I wish they would’ve listen to me more. I don’t feel like they heard what my problem was. I left with squeaky brakes which was the same way I came in. More

by Morgan Swanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
October 02, 2022

My wife needed a oil change / josh got her in while she waited/a great job More

by TDKALAMAJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Herman / Kevin / Cory
Oct 05, 2022 -

Gorges Volvo Cars responded

Love to hear it! See you next time!

October 02, 2022

Great service very professional prompt explaining everything that had to be done highly recommend for sure More

by BERUBE1050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2022

I like the service they provide for all the customers cory is a good service advicer More

by rodriguezpablo2828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Gorges Volvo Cars responded

Cory is top notch and your recognition is appreciated!

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