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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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March 29, 2022

Gorges Volvo is always clean, the staff is friendly and the service center is amazing. Everyone is helpful, listens to my concerns, and gets the job done right & on time. More

by BUCKEYEGREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory, Josh
March 28, 2022

The employees I have encountered at this dealership have been helpful and courteous each time I am in for service. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Cory and Josh
March 28, 2022

I trust my vehicles with no one else and have always had great service from you guys More

by Rickydpapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
March 28, 2022

My wife just went in to get air in the tires and the Service Techs were great as always More

by EDDIEHAER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
March 24, 2022

All people were friendly and kept me informed very well throughout the whole process. Work was done just as promised and timely. More

by BRIANSTOCK42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Gorges Volvo Cars responded

Thank you for taking the time to share, Brian!

March 24, 2022

Great service and communication. I was kept up to date on progress and really appreciated the email and texts updates and ability to choose whether or not to add additional services. More

by DCRIST11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2022

When I arrived they were ready for my car. Clean shop,nice waiting area, friendly employees. They were finished on time and even washed the car. More

by Jdstatzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2022

Josh is outstanding in customer service. He responds in a personal manner and is always kind. I wish he could train others. Some of the folks at the service desk don’t even give me eye conta More

by Audrey a Woita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 24, 2022 -

Gorges Volvo Cars responded

We appreciate your feedback and will certainly be using this as a learning opportunity! We have thought many times how we wish we could clone Josh....thank you for your feedback!

Mar 24, 2022 -

Audrey a Woita responded

Seriously, he needs to train others there on how to greet/care for customers.

March 23, 2022

Convenient and quick service. The service guys do a great job of making it a fluent process. More

by TANNERCGATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh H
Mar 24, 2022 -

Gorges Volvo Cars responded

We have worked to perfect it over the years...thank you, Tanner!

March 23, 2022

2nd car I’ve purchased here and always low pressure and high customer service! They really take care of you. More

by AARONRWATTERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh, Charles Erickson
Mar 24, 2022 -

Gorges Volvo Cars responded

Thank you for the loyalty, Aaron! You are a pleasure to work with so it makes it easy. Congrats!

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