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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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March 23, 2022

Josh was really helpful and communicated in a timely fashion! I am very happy with the overall service provided. More

by STHANSEN68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2022

Really love your service. I appreciate the text updates as they work through the maintenance check, so I have no surprises at the end. The front desk service team is just grea More

by ROBINA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

Gorges always has excellent service. They'll take your concerns seriously and provide you all available options. More

by Sean Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

Great job, oil change and cleaned the car in an hour. Nice and clean shop More

by WALLY4952
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

Service Staff was professional and informative. I was kept up-dated on my vehicle. I was provided a loaner More

by STARAN7075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2022

Very accommodating as I had to reschedule a few times! This visit was my first oil change so nothing major! Love my Volvo ❤️ More

by Suejimers
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Gorges Volvo Cars responded

We are happy to work around your schedule! Congrats on the first oil change...we look forward to seeing you for many more to come throughout the years!

March 20, 2022

Gorgous Volvo Service Department has always went above the call to provide an exceptional quality experience; from the service writers, technicians, detail specialists, and service manager. Most recently More

by RCBYER7374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Kevin, and Corey
March 18, 2022

The dealership doesn't appear User Friendly, for me its Corey Lemon in Service Dept More

by JEFFJ40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Lemon, Charles Erickson
Mar 18, 2022 -

Gorges Volvo Cars responded

It is difficult to tell by the information provided what exactly you are referring to, but if it happens to be connecting to the WiFi we hope that once we connected you properly you did not have further issues. We did order a plaque to help better guide clients in the future and are always happy to assist/answer any questions while you are here.

March 15, 2022

Dealership great. Detail work on car interior wasn’t the best. Areas of dash untouched and smears on hard surfaces. Otherwise the actual service done and service rep s More

by williamkimme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh service and Kevin service
Mar 15, 2022 -

Gorges Volvo Cars responded

Thank you for sharing! We are always open for ways to improve and would be happy to redo your interior. If you could please give the dealership a call at 402-359-1500 and ask for Haley she would be happy to get you on the schedule so we can make this right.

March 14, 2022

The service rep gladly helped me find a time that worked with my schedule and reserved a loaner vehicle so I could go about my day. More

by Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Mar 15, 2022 -

Gorges Volvo Cars responded

Loaner vehicles are a major perk and we are glad you were able to take advantage of it! We look forward to assisting you down the road!

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