Gorges Volvo Cars - Service Center

I had an issue with a third party warranty company and Josh and his team went out of their way to help us come to a resolution and the warranty company approved the claim. A claim they had previously deni Josh and his team went out of their way to help us come to a resolution and the warranty company approved the claim. A claim they had previously denied twice, before your team stepped in to help out. The warranty work was completed and we couldn’t be happier. Thank You, the Behrens More

The service was completed efficiently and promptly. The pickup and drop-off service was easy to schedule and I had my car back right after the completion of service. pickup and drop-off service was easy to schedule and I had my car back right after the completion of service. More

Ive appreciated the good communication we’ve had over a couple of service appointments. Timing wasn’t exactly as I desired it to be but they were very clear in setting expectations and communicating regula couple of service appointments. Timing wasn’t exactly as I desired it to be but they were very clear in setting expectations and communicating regularly and that is very important to me! More

J u st what you hope for in a dealership. Absolutely professional. Josh takes care of everything so smoothly that you want to come back just for the atmosphere. professional. Josh takes care of everything so smoothly that you want to come back just for the atmosphere. More

Excellent service and knowledgeable staff! They take great care of you and even better car of your Volvo! great care of you and even better car of your Volvo! More

Service Department and Josh in particular always provide an outstanding service to customers. He is knowledgeable about the issues needing correction on my vehicle and sees that they are completed in a tim an outstanding service to customers. He is knowledgeable about the issues needing correction on my vehicle and sees that they are completed in a timely manner. More

Battery issues. Was told multiple times someone would get back with me. Still nothing. Asked to have these reviews to stop coming-was told ok. Still happening. get back with me. Still nothing. Asked to have these reviews to stop coming-was told ok. Still happening. More

Took over 2 days for scheduled routine maintenance and placement of new tires but did not address concern with brakes, still squeaky sounds when braking despite listed as a concern when dropping off and s placement of new tires but did not address concern with brakes, still squeaky sounds when braking despite listed as a concern when dropping off and scheduling the service…wasn’t really a problem because well communicated and had a loaner arranged. Most concerning was vehicle travel log on review appeared that vehicle was taken to private residence overnight before being returned to dealership the following morning, 8 miles more on odometer than when dropped off mirroring travel log but service rep seemed uninterested in addressing, saying would check cameras and discuss with supervisor and get back to me…still no correspondence. More

Gorges handled an airbag recall very promptly and courteously. The waiting room was comfortable and well stocked with fresh snacks. Very pleasant experience. courteously. The waiting room was comfortable and well stocked with fresh snacks. Very pleasant experience. More