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1,206 Reviews of Gorges Volvo Cars - Service Center
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February 15, 2021
The service was great, I was very pleased. If I may add a comment, 25 words is far too much to expect for a survey like this. comment, 25 words is far too much to expect for a survey like this. More
by MEGKESTER
Verified CustomerEmployees Worked With
February 12, 2021
With one exception, the overall satisfaction with the dealership has been excellent. After purchasing the vehicle, I felt like it had been the least painful of all my lifetime purchases. My wife was also dealership has been excellent. After purchasing the vehicle, I felt like it had been the least painful of all my lifetime purchases. My wife was also very comfortable with the Sale’s person and that was important to me. At time of first 12 month service,, we were surprised to be charged for a normal tire rotation. We had been led to believe that normal maintenance was covered by our lease agreement. Then surprise, tire rotation is not considered normal maintenance. It wasn’t the money involved which was very little.After expressing our disappointment, the Sale’s person offered to reimburse us for our out of pocket expense which was nice of him but not nice enough to forget what had transpired. We love the car but it doesn’t look like I’m going to be able to get past being misled at time of sale. It will probably be the only Volvo we will ever drive. Sad but true. More
by RJFLAN
Employees Worked With
February 11, 2021
I have worked with Josh in service abd he is by far the best person to deal with in service. Got us in and a loaner vehicle as well. best person to deal with in service. Got us in and a loaner vehicle as well. More
by BSCHMIDT4
Employees Worked With
February 10, 2021
Frictionless, courteous service, with clear communication about what is needed to maintain and the associated costs. Easy to set up appointments and to arrange for a loaner vehicle. about what is needed to maintain and the associated costs. Easy to set up appointments and to arrange for a loaner vehicle. More
by YP
February 09, 2021
This is the most customer oriented service business I have been to in years. This is the fifth Volvo we have bought here. Corey is fabulous. He is the best managers you could ever hope to have. have been to in years. This is the fifth Volvo we have bought here. Corey is fabulous. He is the best managers you could ever hope to have. More
by RISEMITCHELL
Employees Worked With
Corey....I would come back just for him.
February 09, 2021
Great service as always. I drive 2 1/2 hours to get service here. They are always on time and communicate necessary information. I won’t go anywhere else service here. They are always on time and communicate necessary information. I won’t go anywhere else More
by VVLACH
Employees Worked With
February 09, 2021
Great efficient service.I had previously called to set up a recall and at the time they didn’t have the parts so they said they would give me a call when they got them and they did a recall and at the time they didn’t have the parts so they said they would give me a call when they got them and they did More
by Pearlybird1988
Employees Worked With
February 03, 2021
The staff always treats me well and respects my time. They get my car serviced promptly and get me on my way as soon as possible They get my car serviced promptly and get me on my way as soon as possible More
by terry
February 02, 2021
Extremely profession, friendly, helpful, and service oriented. All the work was done in a timely and quality manner. The customer service desk could not have been more attentive and friendly. oriented. All the work was done in a timely and quality manner. The customer service desk could not have been more attentive and friendly. More
by Mflundell
January 31, 2021
Always friendly and professional. The waiting area is always clean, enjoy looking at the paper. The service shop is also clean. I like that they keep in touch with what is going on with my car. always clean, enjoy looking at the paper. The service shop is also clean. I like that they keep in touch with what is going on with my car. More
by GOTPLASTIC2
Employees Worked With
Cory
