1,206 Reviews of Gorges Volvo Cars - Service Center
Excellent and friendly service! We were treated very well by staff and provided with a loaner car while we waited. The work done was of high quality. well by staff and provided with a loaner car while we waited. The work done was of high quality. More
Expensive. I'd much prefer to schedule a visit without first committing to pre-configured service tiers. But it's a Volvo and I guess it's the price of admission. And with so much of the process automated first committing to pre-configured service tiers. But it's a Volvo and I guess it's the price of admission. And with so much of the process automated via online form, I should also get some kind of automated notification when service is complete and the car is ready to pick up. Otherwise folks were friendly and car was cleaned which was nice. More
Excellent customer service from everyone on the team. I use them for my vehicle purchased at Gorges but also another vehicle not purchased there for the last 6 years. use them for my vehicle purchased at Gorges but also another vehicle not purchased there for the last 6 years. More
Overall, it was a good experience. I did wait awhile to get my car but the work was solid. I did have one interesting observation, after I was debriefed of the work needed on my car by Jon, another Servi get my car but the work was solid. I did have one interesting observation, after I was debriefed of the work needed on my car by Jon, another Service Manager approached me with a whole new list of items to be worked on. I was totally confused and stressed out. When he showed up again, I asked him more questions and then he decided to confirm my name.😂 Wrong client! His client was not in the building. I know it is hard to I’d faces when people are wearing masks- just confirm the name, makes for a less stressful situation for all. He apologized for his mistake. More
I recently took my Volvo XC 90 in for its 100,000 mile check up. We have been completely pleased with our previous visits for service. This one proved to be no different. I was provided a beautiful car to check up. We have been completely pleased with our previous visits for service. This one proved to be no different. I was provided a beautiful car to drive while mine was being serviced. The service team was attentive and friendly. The Gorges team has been nothing but amazing from the time of purchase to my most recent service. I highly recommend the team at Gorges. More
Great quality serviceGreat priceQuality mechanical Great quality service Great price Quality mechanical work Wouldn’t go anywhere else very price competitive excellent price competitive on all areas Great quality service Great price Quality mechanical work Wouldn’t go anywhere else very price competitive excellent price competitive on all areas of service tires brakes oil changes More
The service department is great! They have longevity with their service professionals. They know my XC90 and they know me! They work with me on large service projects and detail exactly what needs to be comp their service professionals. They know my XC90 and they know me! They work with me on large service projects and detail exactly what needs to be completed. More
The service department at Gorges is absolutely top notch. They are professional, thorough, answer all questions, and a good value. I’ve been a customer for years. You should be, too. They are professional, thorough, answer all questions, and a good value. I’ve been a customer for years. You should be, too. More