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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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November 29, 2020

Gorges has an awesome service team! We bought our first XC60 in 2012 and our service experience was the primary reason we went back to Volvo for our 2019. Also, the vehicles are amazing, so that helps too! More

by KAYJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Herman
November 25, 2020

Great people to work with. Service was great and answered all my questions!! So glad we chose to go with a Volvo with our new car More

by PYOUNG3
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2020

They screwed up the oil change and I had to stop half way home because I was out of oil. I must say that they did okay with fixing their mistake and got me home okay. More

by RDOUGHERTY0
Recommend Dealer
No
Employees Worked With
Jeff Spencer
Dec 01, 2020 -

Gorges Volvo Cars responded

We pride ourselves in doing the job right, the first time, and I apologize that this did not occur in this situation. Customer satisfaction is my number one priority and I would like the opportunity speak with you about this visit, if you would be inclined. Please give me a call at 402-359-1500, I am here Monday-Friday, 7a-4p.

November 24, 2020

Responsive, professional and proactive. Excellent service—Cory made sure I was taken care of by getting me a loaner (I hadn’t asked for one but it was available) and kept me informed. More

by martin.w.wetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory—five stars. , Jeff Spencer
November 17, 2020

The car was in for a recall on the back seat locks. Everything went smoothly. I also was provided a car to drive while mine was in for service. More

by HOBIEANN58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Leming, Jeff Spencer
November 15, 2020

Love working with the staff at Gorges! Very accommodating and very prompt! I live in Grand Island but bought a Volvo based on my daughters experience with you and based on quality and safety o More

by JRAE4NU
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Spencer
November 11, 2020

great service everything was done and ready when they said it would be!! service is always exceptional no problems wish i could give them ten stars More

by TEAMHUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh H
November 09, 2020

Great Service ! Easy to work with and accommodates our request when service was finished. Enjoy the ease of scheduling, review of concerns, pay bill all via text or online. More

by TBERAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh , Jeff Spencer
November 04, 2020

Wipers were forgotten at the appointment, but they went above & beyond to fix by driving over 200 miles to me to replace. This is over the top service that is rarely seen in today’s world. Very impressed! More

by wenburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Spencer
November 02, 2020

The staff are very professional and polite. Turn-around time is always as promised. Not cheap, but I’ve trusted the work. Will continue to use. More

by Oscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Spencer
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