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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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August 07, 2020

Masks and social distancing by service managers was nonexistent. Service was good but the obvious nonreaction to Covid was impossible to miss. Competitors are better. More

by MICHELLEWITTERS
Recommend Dealer
No
Employees Worked With
Jeff Spencer
Aug 10, 2020 -

Gorges Volvo Cars responded

The safety of our guests and associates are of upmost importance during this crisis, and long after. Rest assured, that while we cannot always control how our guests choose to act while they are in our store, we are taking the necessary precautions to maintain a safe and healthy environment. We have many procedures in place including: - Heightened dealership cleaning standards (at night by our cleaning crew, and many times throughout the day by our associates). - Rubber gloves are worn while in our guest’s vehicle and all touch points are sanitized prior returning. - Masks made mandatory for our associates at the end of July. - Made masks available for all of our guests, and encourage usage. - Sanitization stations have been placed at various points around the store. We take your concerns seriously, and will continue to evaluate and evolve our safety procedures.

August 06, 2020

I had a quick, simple service at Gorges Volvo. They replaced the battery in my car and it runs like new. The loaner car they provided was so nice and convenient. I appreciate the text message updates a More

by AVENTEIC
Recommend Dealer
Yes
Employees Worked With
Brian?
August 06, 2020

Gorges Volvo exemplifies the standard for customer service. They have always went above and beyond to ensure everything is completed satisfactorily. The sales and service teams always follow up to e More

by RCBYER7374
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All service specialists and technicians. , Jeff Spencer
August 05, 2020

Great Service I always receive excellent service from Gorge Volvo. I bought this car, my second Volvo partially because of the service that I received on my other More

by JPSPARKS4001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
August 04, 2020

Great service as always! Very helpful, trustworthy and professional. I would highly recommend this dealership due to its service department. Also appreciate being provided a loaner car that was extremely More

by JWITT3
Recommend Dealer
Yes
Employees Worked With
Josh, Corey
August 04, 2020

Josh, service representative very accommodating when scheduling appointment and he double checks to be sure all the work requested is completed. Josh is very personably and genuinely cares for his cus More

by Jean Lempke
Recommend Dealer
Yes
Employees Worked With
Josh - service representative
July 30, 2020

Outstanding! Mike and Josh Top Shelf. Vehicle was service and windshield replace d. Glad we purchased the window replacement plan. Fast, friendly and clean. Mike Percival is the best! More

by Steve Hanselman
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh-Service-Top Shelf, Jeff Spencer
July 29, 2020

Very easy to work with- timely in their communication and overall a good experience when working with Gorges Service Dept.Thank you very much for a job well done! More

by JA_WRIGHT
Recommend Dealer
Yes
Employees Worked With
Jeff Spencer
July 29, 2020

Jeff Spencer always goes above and beyond to ensure we get the best possible service! He is the main reason we continue to buy a Volvo. More

by JEFF.BEDEL
Recommend Dealer
Yes
Employees Worked With
Jeff Spencer
Jul 29, 2020 -

Gorges Volvo Cars responded

I appreciate your kind words!

July 28, 2020

They have been repairing my multiple Volvo cars over the last 15 years and I have never had any concerns. They are always professional and go the extra mile when needed. Highly recommend More

by MMARSH1722
Recommend Dealer
Yes
Employees Worked With
Charles Erickson, Jeff Spencer
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